Own the content that makes SinglePoint valuable, build the provider partnerships behind it, and decide how premium content gets ready for the AI-powered research our customers depend on.
Why This Role
The Opportunity
Our content, both our own collections and the third-party sources our customers license, is central to what makes SinglePoint valuable to the world's largest pharmaceutical and enterprise research teams. When the right content isn't there, it costs them a decision.
Northern Light is seeking a Product Manager for Content Products & Partnerships to own that content as a product and own the relationships with the providers behind it. You will define and grow our collections, from business news and corporate financial reports to new regulatory and clinical trials content.
You'll also lead how the content our customers license makes its way into their portals, working with each provider to secure the rights, full text, and access those customers need. Working alongside Content Operations, Engineering, Customer Success, and Sales, you'll make sure the right content reaches our customers accurately, on time, and ready for AI.
What We're Looking For
Who We Hire: Owners Who Follow Through
You can take a content need that isn't fully defined, find the missing context yourself, and drive it until the provider is signed, the rights are clear, and the content is live in the customer's portal. Not “the contract is out for signature.” Done.
You lead decisions across Customer Success, Sales, Platform, and Compliance with clear recommendations, and you follow them through to resolution. You deliver committed outcomes on schedule and raise risks before deadlines pass.
Our Values, and What They Look Like in This Role
Our five core values aren't wall art. They shape how we work together, and they're part of how every person here is reviewed.
Leading the Team
This role manages a small team, currently one to two direct reports, who support collection management and content provider relationships. You'll hire, onboard, set goals, hold regular one-on-ones, conduct performance reviews, and develop your team.
You'll assign and prioritize the team's work, hold it to content service levels and quality standards, and make sure processes are documented so critical work never depends on a single person.
Helps, But Not Required
About Northern Light
For over 25 years, Northern Light has helped Fortune 1000 enterprises make smarter, faster, and more informed decisions through SinglePoint, our award-winning, machine learning-powered market and competitive intelligence platform. SinglePoint combines content licensed from a wide range of publishers and research vendors with each customer's own internal documents, then enriches, indexes, and serves it through a customer-specific portal with search, analytics, NLP enrichment, and AI summarization and Q&A. Our clients include global leaders across technology, pharmaceuticals, telecommunications, and life sciences.
Job Details
Job Type: Full-Time
Location: Hybrid in the Boston, MA area, with regular time at our Somerville office, Eastern Time working hours.
Reports to: Chief Product Officer and Chief Information Security Officer (CPO/CISO)
Travel: None
Work authorization requirements: Must be authorized to work in the United States (unfortunately, we cannot sponsor visas).
Why Join Northern Light
Working at Northern Light
Northern Light is based in the Boston, MA area. Northern Light is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Northern Light SinglePoint, LLC participates in E-Verify and will provide the federal government with Form I-9 information to confirm employment eligibility for all new hires. For more information, visit www.e-verify.gov.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Wage Range: $120,000 - $160,000 annually
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