Product Manager, SKUPay

SKUx is a leading fintech innovator giving brands and retailers the ability to deliver secure, serialized, intuitive digital offers anywhere, anytime, at the speed of today’s consumer. An offer Powered by SKUx™ also can provide first party consumer data throughout their offer journey, providing brands, retailers, and agencies the ability to develop personalized connections and retargeting with consumers. We make campaigns simple and customizable for the ultimate control over our customer’s direct spend, offering complete trust and transparency. 

We’re planning for growth and continued innovation, and it’s an exciting time to join. If the below sounds like you and the kind of journey you’re seeking, we want to hear from you!

What You’ll Do

The SKUPay Product Manager will be focused on refining the vision of the solution that aligns with current and future near-term market demands to deliver a robust roadmap. The candidate will have a true passion for technology, customer experience, and the marketplace, bringing a blend of technical background, business analysis, entrepreneurial spirit, and operational execution skills. The ideal candidate will be a highly organized and self-motivated leader who designs customer-obsessed products, expertly manages a product roadmap, flexibly adapts to internal & market forces, and looks to execute with precision.

The Day-to-Day:

• Develop and own the product direction & roadmap.
• Collaborate with functional stakeholders and strategic partners to package and effectively deliver new products and features to market.
• Partner with the Product Leadership on product strategy to meet revenue and market share goals through product design, packaging, promotion, and margin management.
• Work closely with technical stakeholders and product development to ensure new functionality supports uses cases and is aligned to user needs.
• Conduct qualitative and quantitative research to identify customer needs to support product strategy; maintain market vigilance of competing products and market impacts.
• Provide feedback to the Technical Product Owner on the content and prioritization of the product backlog. 
• Define and track metrics that inform the success of product initiatives and bring innovative products to the market.
• Stay up to date on market trends, emerging technologies, and best practices in product management and implement the latest learnings into our process and product.
• Evaluate, recommend, and integrate with third-party vendors to meet our customers’ needs.
• Define and align consumer and customer UI/UX journeys.

What Supports Success in the Role

Education and Qualifications 

• Bachelor’s degree in business administration, marketing, finance, or related field; master’s degree preferred.
• 5 years’ experience as a product manager in the payments, fintech or financial services industries.
• 3 years of experience in a payments ecosystem (Program Managers, Issuers, Payment Networks, Acquirers, Gateway vendors and System Integrators) preferred.
• Familiarity with the digital & emerging payments and retail POS platforms a plus.
• Experience working in a startup environment highly preferred but not required.

Knowledge, Skills, and Abilities

• True passion for making frictionless products and being obsessed with the consumer and customer experience.
• Self-motivated team player who excels in matrixed organizations.
• Aptitude to learn, build consensus and solve challenging problems.
• Strong working knowledge or modern technology stacks and agile methodologies.
• Experience creating wireframes to communicate concept and product ideas.
• An obsession with customer research, product fidelity, and user experience.
• Strong executive presence; comfortable interacting with and presenting to all levels of management.
• Strong influencing and partnership/collaboration skills to drive cross-functional teams.
• Positive, team-oriented attitude and inspiring leadership skills a must.
• Working knowledge of Jira, Productboard, Miro, Figma, and Confluence preferred

Why You'll Love Working Here

• Full suite of benefits with eligibility on day 1 of employment
• Paid Time Off – take time when you need it, it’s highly encouraged and supported.
• Paid Holidays – up to 9 days
• Free Parking when working at St. Petersburg Office 
• Hybrid work environment that blends schedule flexibility and valued colleague collaboration

Our SKUx Values

• Teamwork: Unabashedly focused on a common goal, with high respect and engagement, empowered to deliver exceptional results. Dedicated to engaging with partners and empowering our teams to deliver exceptional results.
• Transparency: To each other, our clients and in our products. We deliver transparency and live by the highest ethical standards.
• Trust: We operate with integrity and are accountable to SKUx, to each other, and to our partners. We do what we say and say what we do. 
• Technology: Our technology democratizes digital incentives in service of the consumer. Entrepreneurship and education is in our DNA, thus we develop and optimize forward-thinking technologies to better fulfill customer needs. 

More About Us

SKUx provides equal employment opportunities (EEO) to all employees and applicants for employment. With diverse backgrounds, experiences, and knowledge, our employees make us who we are. We recognize the power of individuality and encourage respect and dignity within our SKUx team. When we come together and work collaboratively, we achieve outstanding results internally and externally for our customers.