Product Quality Engineering Manager

Description

• Lead, mentor, and develop the quality engineering team.
• Lead initiatives to elevate quality performance across the entire product portfolio.
• Serve as the primary interface for customers on quality‑related topics.
• Partner closely with Failure Analysis, Test Engineering, Product Engineering, and Field Sales to achieve quality objectives and strengthen customer satisfaction.
• Drive corrective and preventive actions for field failures, including ownership of 8D problem‑solving and delivery of customer‑ready reports.
• Define, implement, and sustain operational and systemic improvements to product quality.
• Manage customer notifications related to product changes.
• Support and facilitate customer audits and quality reviews.

• B.S. in Electrical Engineering or a related technical discipline.
• 10+ years of experience in customer quality engineering for integrated circuits.
• Expertise in the 8D problem‑solving methodology.
• Direct customer‑facing experience in a quality management role.
• Strong problem‑solving skills across semiconductor products and manufacturing processes.
• Excellent technical writing skills with the ability to communicate clearly, concisely, and factually.
• Strong verbal and written communication skills for technical discussions.
• Ability to travel globally to customer sites as needed.

• Ability to communicate verbally and in writing in Mandarin.