Product Quality Improvement Manager (PQIM)

Radionix, LLC is a leading global supplier of security products and systems. Protecting lives, buildings and assets is the major aim. The product portfolio includes intrusion detection systems comprised of control panels, user interfaces, communication modules, system modules, motion detectors, and software services.

Fairport, NY is the headquarters for the Radionix organization in the United States and serves as the primary site for research and development, engineering, quality, and product management for intrusion detection systems, including state-of-the-art sensors, control panels, communicators and more. 

The Product Quality Improvement Manager works with cross functional project teams to ensure product and process quality meets high Radionix standards.  The role has global responsibility to manage end to end quality of the product portfolio.  A successful candidate will actively participate in product development and root cause investigation teams.  This individual contributor position offers the opportunity to work in a dynamic team environment with diverse individuals and groups located worldwide. 

The ideal candidate will have strong analytical skills, a committed attention to detail, and the ability to work within a structured product development process.  This role requires a collaborative working style working closely with product development teams including project management, product management, logistics, engineering, and manufacturing. 

Responsibilities:

• Responsible for product and process quality within a gated product engineering process
• Assess the maturity and quality of hardware and software products in the engineering product quality role
• Train and mentor associates on the various quality methods including risk analysis and root cause investigation
• Monitor field performance
• Support the corrective action process using the 8D principles
• Work closely with manufacturing plant to address product and process quality issues
• Support engineering team with design of experiments (DOE)
• Identify and lead product and process continuous improvement projects (CIP) throughout the organization
• Support sustaining engineering design improvements

Travel Expectation:

• Periodic domestic and international travel

Basic Qualifications:

• 3-5 years’ experience as a quality professional
• Expert in quality methods, e.g.- QFD, CTQ, FMEA, DRBFM
• BS in engineering discipline or related technical degree with 5+ years relevant experience preferred
• Knowledge of software development and quality
• Experience with MS excel and Minitab (or other statistical software)
• Strong problem solving and root cause analysis skills
• Ability to work across global time zones

Preferred Qualifications:

• DFSS experience in software/ electronic hardware design and development
• DMAIC familiarity
• Measurement system analysis (e.g.- Gage R&R)

Special Skills:

To be successful in this position individual must have a high level of self-motivation, a drive for self-development, and possess excellent communication and interpersonal skills.

The U.S. base salary range for this full-time position is $90,000-115,000 per year. Within the range, individual pay is determined based on several factors, including, but not limited to, work experience and job knowledge, complexity of the role, job location, etc.

In addition to base salary, full-time employees are eligible to participate in Keenfinity Group's (US) Health and Welfare Benefit Plans—including medical, dental, vision, disability, and life insurance—as well as the company’s 401(k) plan, subject to the terms and conditions of the respective plan documents. Full-time employees are eligible to participate in Keenfinity Group’s paid time off and sick leave programs in accordance with applicable policies. 

• Reasonable accommodations may be made, to the extent they do not pose an undue hardship, to enable qualified individuals with covered disabilities to perform essential functions.
• Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.
• All of your information will be kept confidential according to EEO guidelines.

At Keenfinity Group we don’t just build innovative solutions — we shape a smarter, more connected world through technology.  We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.

Keenfinity Group is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.

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