Product Sales Development Manager

Main Responsibilities

• Own and drive the growth of Leybold's service portfolio, including field service, equipment upgrades, in-house repairs, training, refurbished equipment, and spare parts.


• Develop and execute strategies to increase service revenue and expand market share across North America.


• Support service product management activities, including pricing strategies, product launches, and go-to-market initiatives.


• Partner with North American and Global Service Marketing teams to develop effective customer messaging and support growth campaigns.


• Promote customer education and training programs, including LeyboldU and other service-focused learning initiatives.


• Identify opportunities to improve service business performance, profitability, and operational efficiency.


• Manage relationships with key direct and reseller accounts, ensuring a high level of customer satisfaction and engagement.


• Train and support Leybold sales teams and sales support functions on service offerings, value propositions, and solution development.


• Develop and deliver presentations for new service programs, products, and customer initiatives.


• Build expertise in Leybold products, services, and applications within scientific and industrial vacuum markets.


• Monitor competitive service offerings, pricing, and market trends to strengthen Leybold's market position and provide feedback to global product management.


• Serve as a technical resource for service-related questions and support cross-functional teams as needed.


• Participate in customer meetings, site visits, and conference calls to identify service opportunities and support sales development efforts.


• Assist with regional warranty claim reviews and service-related business decisions.


• Perform other duties and special projects as assigned.

Required Qualifications

• Bachelor's degree in Engineering, Marketing, Business, or a related technical field, or an equivalent combination of education and relevant experience.


• Minimum of 5 years of experience in technical sales, product marketing, product management, or service-related business development.


• Experience within the vacuum industry or other industrial technology markets is strongly preferred.

Key Skills & Competencies

• Strong customer-focused mindset with the ability to build relationships and collaborate effectively across teams.


• Excellent analytical and problem-solving skills, with the ability to develop creative solutions for complex business and customer challenges.


• Self-motivated and results-oriented, with the ability to work independently while managing multiple priorities.


• Strong organizational, planning, and project management capabilities.


• Adaptable and comfortable working in a fast-paced, evolving business environment.


• Demonstrated accountability and commitment to achieving business objectives.

Technical & Professional Skills

• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.


• Excellent verbal, written, and presentation communication skills.


• Ability to effectively communicate technical concepts to both internal stakeholders and customers.


• Experience analyzing market trends, customer needs, and competitive offerings to support business growth initiatives.