Product Services Manager - Compliance SERFF, Accident, Health Insurance

Chubb Benefits, a Chubb Company, is seeking a Product Services Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job Summary 

• Provide support to the Policy Filings Department by assisting with the development and filing of new insurance products and maintaining compliance for our existing product portfolio.
• Assist Sales and Marketing by providing advice and input on product configuration in order to gain product regulatory approval and minimize compliance and financial risk to the company.
• Monitor regulatory developments and implement product changes necessary to maintain product compliance for Chubb Benefit’s existing core products portfolio.

Responsibilities 

• With the assistance of Legal, Actuarial, Product Development and Marketing, draft and file new products, product amendments and regulatory changes. 
• Analyze state insurance department regulations, rate, rule and form circulars/bulletins in order to determine and implement appropriate changes on behalf of Combined.
• Develop and distribute regulatory communications to other business departments advising them of compliance changes.
• Ensure that all products maintain compliance with all regulatory requirements.
• Provide technical assistance and support to other Combined departments in order to maintain product compliance.
• Timely product filings submitted to the Product filings team for SERFF submission to state insurance departments.
• Maintain form management and document control in accordance with department procedures to track history with respect to product filings.
• Ensure an effective level of collaboration and communication with Actuarial, Product Development, Legal, Claims, the Business Units, other department analysts, and any other stakeholders to secure the information necessary to complete a filing or respond to insurance department objections and inquiries concerning SERFF filings.
• Respond to requests for information relating to group and individual life and health product compliance requirements (including employer and non-employer groups). 
• Research statutory and regulatory requirements and create research charts (with product analysts and/or Counsel, as appropriate, prior to release of the information).
• Research products for competitor information and assist with the developing of new products/ programs and coverage endorsements.
• Assist other Chubb Benefits Departments, as needed, in the implementation of new products.
• Communicate specific updates and filing status with internal business partners. 
• Develop inter-office memos to company personnel detailing highlights of approved rate/rule and form filings.
• Assist in the set-up of new policy forms on company systems and perform quality testing.
• Maintain aggressive schedule for product submissions and approval.
• Assist Marketing to ensure product advertising or marketing material complies with approved filings.
• Participation in industry trade committees and associations.

Skills

• Excellent interpersonal & communication skills.
• Requires good oral and written presentation skills with attention to detail.
• Project management skills.  Ability to manage multiple projects including new product filings.
• Interaction with regulators on higher profile issues under management supervision.
• Advanced understanding of legal and regulatory issues. 
• Ability to analyze and understand new laws and regulations and communicate their impact on Combined to appropriate personnel.
• Proficiency to draft insurance policy language under the direction of senior Legal/Compliance personnel.
• Ability to track and monitor new laws, regulations and regulatory communications that impact Combined and the Policy Filings Department.

Education and Experience 

• A Bachelors Degree or 7 years compliance experience.  
• Strong management relationship skills with team focus.
• Spanish fluency a plus.
• Industry certifications highly preferred.

The pay range for the role is  $69,000 to  $101,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.