Product Specialist (BMW Genius) - BMW of West Houston

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At BMW of West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Summary:

The BMW Genius will be the go-to expert for vehicle technology, guiding customers through the features of their new BMW and supporting the sales process by delivering an exceptional and informative experience.

Duties and Responsibilities:

• Show customers how their BMW features work (like Bluetooth, navigation, parking assist, etc.)
• Answer tech questions in person, by phone, or after delivery
• Follow up with new owners to offer more support or walkthroughs
• Stay current on new BMW models and features
• Assist the sales team during test drives or vehicle deliveries
• Lead one-on-one or small group tech sessions for customers
• Help train coworkers on how to explain and demonstrate BMW technology

• 1+ year of experience helping customers understand and use technology
• Comfortable explaining tech features to people in a clear and friendly way
• Strong communication and customer service skills
• Passion for cars, tech, and learning new things
• Valid driver’s license and clean driving record
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license. 

Preferred Qualifications:

• Previous experience working at a BMW dealership
• Prior experience as a BMW Genius or similar product specialist role
• Strong knowledge of BMW features, models, and tech packages

Compensation (Hourly plus commission):

• OTE (On target earnings): $52,000 - $69,000+ / year
  • Based on performance

Schedule:

• FULL TIME
• 5 days / 2 days off
• Weekend availability required

Benefits:

• Medical, dental, vision insurance plans
• 401k plan with company match
• Paid Time Off accrual
• Sundays off
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Free and discounted gym membership plans
• Opportunities for career advancement within a Fortune 500 company

All your information will be kept confidential according to EEOC guidelines