Product Support Sales Representative

H.O. Penn Machinery
HIRING IMMEDIATELY
Product Support Sales Representative
Bronx, NY

Pay: $55,0000/year (dependent on relevant experience)

Uncapped Commission Potential

Territory: NY Metro

Benefits:

Medical/dental/vision insurance
401(k) with company match
Company provided cell phone, laptop, and vehicle
Holidays & competitive PTO

Key Qualifications:

Must have a clean & valid driver’s license, (this position requires regular travel throughout territory)
3+ years of related industry experience
Knowledge of heavy equipment / construction industry helpful
Experience with a CRM system
Experience working in an outside sales/consultant type position
Excellent communication (both written and oral) and organizational skills
Experience in delivering presentations
Computer proficient, including MS Office (Word, Excel, PowerPoint)

Responsibilities

Contribute to the Parts and Service Departments overall profitability by promoting department offerings that lead to increasing part products and service labor market shares.

Generate and submit written quotes developed from machine inspections (TA1.5, CTS, etc.)
Promote and utilize Caterpillar and Company merchandising programs
Assist in the development of new Parts and Service merchandising programs
Generate new sales opportunities by identifying new target accounts

Enhance Customer and Company relationships by contributing to the improvement of the customers quality of experience with the company.

Assist customer in achieving the lowest operating cost by suggesting total repair solutions
Participate/contribute to CAT Care meetings and open houses
Perform customer training by utilizing key sales support materials
Coordinate shop repairs with company and customer personnel
Mediate customer and departmental disputes

Effectively manage territorial developments by communicating information between the Company, Caterpillar and the Customer.

Communicate machine sales leads to the sales department
Maintain timely equipment population records by scheduling timely customer sales calls
Maintain knowledge of competitive pricing and offerings
Maintain knowledge of local business projects and trends
Submit lost sales reports

Qualifications

Must have a clean & valid driver’s license, (this position requires regular travel throughout territory)
3+ years of related industry experience
Knowledge of heavy equipment / construction industry helpful
Experience with a CRM system
Experience working in an outside sales/consultant type position
Excellent communication (both written and oral) and organizational skills
Experience in delivering presentations
Computer proficient, including MS Office (Word, Excel, PowerPoint)

Physical Requirements:

Standing and/or sitting for prolonged periods of time
Hand coordination (typing and writing)
Occasional forward bending and reaching
Occasional walking and climbing stairs
Carrying (up to 20lbs.)

Reasonable accommodations made as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.