Product Support Tech

Key Responsibilities\n\nMust be able to work off shift hours and weekends when required\n\nTravel to customer sites on short notice for Machine down, upgrades and retrofits \n\nSupport New product Development within engineering and in the field \n\nDevelop Field service bulletins \n\nSupport technical escalations conference calls \n\nTravel 25-50% \n\nSupport DFX process\n\nFunctional Knowledge\n\n * Has developed advanced specialized expertise within a analytical/scientific area to perform the most complex work\n\n\n\nBusiness Expertise\n\n * Has a good understanding of how related teams coordinate their efforts and resources to achieve objectives\n\n\n\nLeadership\n\n * May act as a lead for the team, may allocate work and provide subject matter guidance to more junior team members\n\n\n\nProblem Solving\n\n * Exercises judgment, based on previous experience, practices and precedents, to identify and solve problems that arise with little or no precedent\n\n\n\nImpact\n\n * Impacts the effectiveness of own team and closely related teams\n\n\n\nInterpersonal Skills\n\n * Exchanges ideas and information effectively; uses tact and diplomacy when dealing with others\n\n\n\n## Qualifications\n\n### Education:\n\nTechnical Diploma\n\n### Skills\n\n### Certifications:\n\n### Languages:\n\n### Years of Experience:\n\n7 - 10 Years\n\n### Work Experience:\n\n## Additional Information\n\n### \n\n### Shift:\n\n10-Day 8-Hr (United States of America)\n\n### \n\n### Travel:\n\nYes, 25% of the Time\n\n### \n\n### Relocation Eligible:\n\nYes\n\n### Referral Payment Plan:\n\nEmployee Referral (Standard)\n\nU.S. Salary Range:\n\n$27.50 - $37.40\n\nThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. \n\nFor all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.\n\nApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. \n