Product Support Technician

Key Responsibilities\n\nMust be able to work off shift hours and weekends when required\n\nTravel to customer sites on short notice for Machine down, upgrades and retrofits \n\nSupport New product Development within engineering and in the field \n\nAssist in the development of field service bulletins \n\nSupport technical escalations conference calls \n\nTravel 25-50% \n\nSupport DFX process\n\nFunctional Knowledge\n\n * Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks \n\n\n\nBusiness Expertise\n\n * Has a good understanding of how the team integrates with others to achieve objectives\n\n\n\nLeadership\n\n * May provide informal guidance and support to more junior team members\n\n\n\nProblem Solving\n\n * Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures\n\n\n\nImpact\n\n * Impacts the quality of own work and its contribution to the team\n\n\n\nInterpersonal Skills\n\n * Uses communication skills to regularly exchange information \n\n\n\n## Qualifications\n\n### Education:\n\nTechnical Diploma\n\n### Skills\n\n### Certifications:\n\n### Languages:\n\n### Years of Experience:\n\n2 - 4 Years\n\n### Work Experience:\n\n## Additional Information\n\n### \n\n### Shift:\n\n10-Day 8-Hr (United States of America)\n\n### \n\n### Travel:\n\nYes, 50% of the Time\n\n### \n\n### Relocation Eligible:\n\nNo\n\n### Referral Payment Plan:\n\nEmployee Referral (Standard)\n\nU.S. Salary Range:\n\n$23.00 - $31.40\n\nThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. \n\nFor all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.\n\nApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. \n