Product Support Technician

For more than 90 years, PALFINGER has set benchmarks with innovative crane and lifting solutions worldwide. As a leading technology and mechanical engineering company, we transform customer needs into seamlessly integrated solutions while providing opportunities for our people to grow, collaborate, and push beyond limits. We foster an environment where we reach up, reach out, and reach beyond. Become part of our team and let’s lift each other to create what’s next.

Reach Beyond at PALFINGER as a Product Support Technician, based in Council Bluffs, IA supporting our distribution partners, customers, and internal teams with technical service and installation expertise. In this role, you will serve as a key technical resource, providing troubleshooting support, maintaining technical documentation, and delivering guidance on PALFINGER Service Cranes, Crane Bodies, Compressors, Liftgates, and related products. Working closely with Engineering, Service, Spare Parts, and distribution partners, you will help drive customer satisfaction, product performance, and operational excellence. This position reports to the Service Manager and offers the opportunity to apply your technical expertise while making a meaningful impact across the North American region.

What We Offer

• Competitive compensation.


• 401(k) with Company match.


• Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state). Wellness program offered. 


• Paid Company holidays and paid Personal Time Off (PTO).


• Opportunity for continuous learning and career growth.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled