Production Assistant

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group-- the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 10 successful locations launched nationwide in 4 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction.

Jacuzzi Bath Remodel is thrilled to be hiring a Production Assistant in Chino, CA. Are you someone who has experience collaborating closely with customers? Do you possess exceptional skills in multitasking and schedule management? If the answer to these questions is yes, then we would love to speak with you today!

KEY DUTIES AND RESPONSIBILITIES

Responsibilities for our Production Assistant:

• Coordinate with Sr. Production Manager to set the install schedule daily
• Assist the Installation Managers and Sales Managers in promptly resolving any holds within a 72-hour timeframe to ensure timely completion.
• Partner with Installation Managers to assign Lead Installers to jobs based on complexity.
• Place outbound phone calls to customers in preparation for Installation Day.
• Follow up with customers to adjust Installation schedule.
• Partner with Business Administration Manager to track any change orders, payments, or project updates.

What we require from our Production Assistant:

• 1-3 years of Project Management experience

• Experience using multiple software applications at once to complete a task

• Able to effectively relate and communicate with all levels of employees and clients.

• Shows a passion for excellence and procuring an amazing customer experience

• Must be dependable - must demonstrate thorough follow-up and responsiveness

• Strong team player

• Must be able to manage multiple tasks/ priorities and easily adapt to changing situations

What we offer our Production Assistant:

• 40 hour work week
• 8:00am-5:00pm, Monday- Friday Schedule
• Medical/Vision/Dental Insurance, 401K with matching, FSA/HSA, Life Insurance
• Paid Holidays, PTO
• Hourly pay of $21.00 per hour + (based on experience)