Part Tracking and Coordination

• Monitor part status from release through completion using ERP/MES and shop floor tools.
• Coordinate material availability with planning, stores, and buyers to minimize shortages and delays.
• Maintain accurate part records (quantities, status, routing steps) in production control systems.
• Identify and signal risks to delivery dates due to part shortages or delays

​Concessions and Dispositions Management

• Follow up on aging concessions to drive timely disposition and minimize WIP stagnation.
• Maintain a log or dashboard of open concessions and required actions by function (Engineering, Quality, Operations).
• Ensure data completeness and accuracy for new concessions (part number, serial/lot, operation, defect description, etc.).
• Track all concessions and dispositions from initiation through closure.

Engineering Communication

• Serve as a point of contact between Production/Quality and Engineering for concession-related questions.
• Submit and route concession requests to Engineering per standard process.
• Track Engineering responses and ensure dispositions (use-as-is, rework, scrap, repair) are clearly documented.
• Communicate engineering decisions back to cell leaders, technicians, and quality for execution.

WIP Tracking and Location Accuracy

• Track WIP status across all relevant operations, cells, and process steps.
• Update WIP locations in systems to reflect physical location on the shop floor (e.g., cell, queue, vendor, MRB).
• Perform regular WIP audits to verify physical vs. system locations and resolve discrepancies.
• Support cycle counts or WIP inventories as required by standard work.

Issue Escalation

• Identify issues within scope (e.g., missing parts, delayed concessions, incorrect WIP status, vendor delays).
• Escalate problems promptly to the appropriate leader (Production Control, Operations, Quality, Engineering, Sourcing) following tier/management routines.
• Provide clear, concise summaries of the issue, impact, and needed support when escalating.
• Track escalated items through closure to ensure actions are completed.

Vendor Processing Coordination

• Track parts sent to vendors for processing (e.g., special processes, repair, coating, machining).
• Maintain accurate records of parts at vendors, including quantities, dates sent, promised dates, and status.
• Coordinate with Sourcing/Suppliers to ensure on-time return of parts.
• Update WIP and location data to reflect vendor processing steps.