Production Coordinator

Salary :

$40,000 - 60,000 yearly

Company : Floor Coverings International

Job Type : Full Time

Boulder, Co 80303

Number of Applicants

000+

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Job Description - Production Coordinator

Benefits:

Competitive salary

Health insurance

Opportunity for advancement

Floor Coverings International Boulder is a locally owned and operated flooring business committed to delivering premium service and sustainable solutions to homeowners and commercial clients. We’re a small, agile team that thrives in a fast-paced, hands-on environment. As we grow, we're looking for a highly organized, customer-centric Production Coordinator to help us deliver on our promise of quality and care.

Role Overview:
The Production Coordinator is responsible for managing the post-sale process—from job planning and crew scheduling to customer communication and supplier coordination. This role plays a key part in maintaining margins, ensuring a top-tier customer experience, and delivering high-quality installations.

Key Responsibilities:

Customer Communication: Serve as the primary point of contact for customers from sale through installation. Set clear expectations, provide proactive updates, and ensure each project is completed to the client’s satisfaction.

Crew Management: Schedule and manage installer crews to ensure jobs are completed on time and to standard. Address issues in the field and support crews with necessary materials and guidance.

Supplier Coordination: Build and maintain strong relationships with suppliers to ensure timely material procurement, cost efficiency, and accurate order fulfillment.

Margin Management: Monitor costs and production plans to ensure projects are delivered within budgeted margins.

Quality Control: Conduct final walk-throughs, resolve any punch list items, and ensure the customer experience reflects our brand standards.

Review Generation: Encourage happy customers to leave Google reviews; track and report review activity and customer satisfaction metrics.

Key Qualifications:

2+ years of experience in flooring, home remodeling, construction, or a closely related industry

Strong customer service skills with a proactive communication style

Proven ability to manage subcontractors and installation crews effectively

Experience with supplier relations and material procurement

Highly organized and detail-oriented; able to juggle multiple projects in a busy, startup-like environment

Familiarity with job costing and margin management

Comfortable with scheduling software and basic office tools (CRM, Google Workspace, etc.)

Success in this Role Will Be Measured By:

Customer satisfaction scores and post-project feedback

Number and quality of 5-star Google reviews

Margin performance on completed projects

Timeliness and efficiency of project execution

Compensation:

Base salary range of $40-60K based on prior experience with bonuses tied to performance.

Compensation: $40,000.00 - $60,000.00 per year

Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Original job Production Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Production Coordinator

Job Description - Production Coordinator

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