Production Coordinator/New Services Administrator-Entry Level

Works both independently and within team environments for production department, especially in new services/business development opportunities within the company. Anticipates and resolves problems; updates/reports to team leads/production manager as needed. Submits construction estimates to insurance companies and works to resolve scope differences. 

Key Responsibilities: 

• Assisting with client questions for supplementing department 

• Working supplement file count, based on department workload and bandwidth. 

• Monitoring of Waiting for Approvals. 

• Monitoring of Waiting on Clients (Begs). 

• Assisting in file set up for kickoffs. 

• Helping with supplement touchpoints due to team absences/PTO. 

• Assisting with supplement completes for supplementing team as needed. 

• Assisting/working on various production department related projects/new services as needed. 

• File research in client’s CRM. 

Qualifications and Skills 

• 1+ year(s) of experience in the Insurance Restoration Industry (preferred by not mandatory) 

• Proficient in navigating CRM’s. 

• Experience in Xactimate software (preferred but not mandatory) 

• Exceptional communication and business writing abilities. 

• Strong problem-solving, analytical, and quantitative skills. 

• Proficient time management and organizational abilities. 

• Solid computer skills.