Production Printer Technician

Position
We are currently seeking a Production Printer Technician who is skilled in repairing and maintaining Konica Minolta Production Printers for our office in Orange, CA.

If you are a self-driven, service expert who is detail-oriented and capable of multitasking, we want to talk to you!

Essential Job Duties

• Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and facsimiles

• Perform diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines

• Must have experience with servicing and repairing Konica Minolta production-level machines

• Applicants with any advanced Konica Minolta certifications are required

• Strong computer knowledge

• Minimum of 2 years of experience operating large format printers, preferably in a professional printing environment

• Provide high-quality technical support and expertise by completing each service call according to service agreements and requirements

• Effectively complete all territory assignments and develop options to resolve unexpected problems

• Participate in training to remain up to date with new products and procedures

• Provide specialist service to other field service technicians for unresolved technical problems/issues

• Support the sales team by maximizing equipment leads and upgrade opportunities

• Work in a fast-paced environment

Qualifications

• 26 years of relevant experience

• Must have experience servicing and repairing production-level office equipment such as copiers, printers, fax machines, mailing machines, etc.

• Production Print certifications are highly preferred

• Strong computer knowledge

• Excellent customer service and communication skills

• Strong problem-solving and mechanical/electrical skills

• Strong working knowledge of Windows 10 applications

• Highly motivated and capable of working independently in the field

• Must possess a valid drivers license with a clean driving record (a company car will be provided)