Production Support Engineer - Opportunity to Make a Difference

Genesis10 is seeking a Production Support Engineer for an 8-month contract position with a leading client in Cleveland, OH. This role pays $ 57-64 /hour W2 based on experience. This position will work 100% remote.

Job Duties:

• The candidate must be able to zip and unzip files in a mainframe environment.
• The position is to provide both L1 and L2 support for the user queries, file processing and provide solutions to most recurring problems and analyze the code as appropriate to fix the problem permanently.
• The associate must interact with Client and vendor partners on a day-to-day basis and ensure all BAU processes are running as expected.
• Monitor the health of the application and inform all the stakeholders and LOB for any issues/findings.
• Prioritize the tasks accordingly and complete it within expected deadlines.
• Co-ordinate meetings with offshore team and LOBs on a regular basis.
• Monitor the incident queues regularly and ensure all the IM's and Service-Now requests are completed/addressed within the provided SLA's.
• Follow the change management process for any new changes and perform the validations/System checks post-production deployment.
• Work with multiple vendors and address any issues or concern with the file transmissions and data.
• Addressing all the vulnerabilities, variances, and findings on time with related to the supported applications.

Requirements:

• 8 to 9 years
• Primary Technical Skill: Mainframe, COBOL, JCL, DB2, Unix shell scripting
• Secondary Technical Skill: SQL, ETL (Ab-Initio) and Google Cloud (basics), Transmission (BizLink and NDM) knowledge is a plus.
• Tools and Bonus Skills: Experience with Tivoli, Java, SQL in Banking, card processing, merchant payments,

If you have the described qualifications and are interested in this exciting opportunity, apply today!

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.

Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.