Production Support Lead

At Mission Critical Group (MCG), we don’t just manufacture electrical systems—we deliver power reliability where it matters most. From data centers to critical infrastructure, our solutions keep the world running. With more than one million square feet of U.S. manufacturing capacity, we move fast, build smart, and never compromise on quality.

Under the supervision of the Production Support Manager, the Production Support Lead has the responsibility to optimize the efficient flow of goods, materials, and resources to support production activities. This includes planning, implementing, and controlling the movement and storage of products from receipt from vendors to shipment of completed goods. The goal is to ensure production needs are met by timely and efficient stocking, managing and anticipating needs to support production to the highest quality standards within sometimes stringent deadlines.   

Responsibilities: 

The following list of responsibilities is not all inclusive, additional projects and/or tasks may be assigned to meet operational needs. DVM retains the right to change or assign other duties to this position should operational needs warrant.  

• Train new team members on all processes and procedures within Production Support.  
• Coordinate and assist with the receiving function at the facility to receive all materials both purchased by Procurement as well as owner-supplied materials.  This may include (but not limited to) components, gear, raw materials (steel/copper), and consumables.  
• Coordinate and assist the Production Support Technicians to ensure the required flow of materials from inventory to the production floor, including regular restocking of all consumable and project components.  
• Coordinate and assist with the creation of all labels, wire markers, mimic bus, and other identification plates for all production activities.    
• Lead and participate in all daily and regular production meetings.    
• Under the direction of the Production Support Manager, coordinate the control and logistics of sheet metal and copper parts once completed in the metal fabrication shop.  This includes tracking to and from powder coating as well as internal and between production facilities.  
• Coordinate and assist with shipping and receiving logistics including inspection of items received and packaging of items for shipment as well as coordination of shipping details.  
• Responsible for schedule inventory cycle counting and quarterly inventory.  Provide reports and collaborate with the Procurement/Inventory team to ensure product can be properly counted.    
• Responsible for collaborating with Production Floor Team and Production Testing Team on the fulfilment of all documentation related to production. Ensure all documentation is returned at the completion of any project for proper digital records.    
• Transport material throughout warehouse with forklift observing all safety protocols.  
• Ensure compliance with relevant regulations and industry standards.  
• Performs other duties as assigned.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. 

• High School Diploma or GED equivalent.  
• 1-2 years of previous Inventory experience preferred.  
• Valid driver’s license.  
• Other preferred certifications (must be willing to undergo training provided by DVM if certifications not already held):  
  • OSHA10  
  • CPR  
  • Forklift experience and/or certification  
• AutoCAD experience, a plus!  
• Satisfactory completion of additional background screening.  
• Required Skill/Abilities: 
• Strong analytical and problem-solving skills.  
• Proficiency in logistics software and systems.  
• Excellent organizational and time management abilities.  
• Strong leadership and communication skills (both verbal and written).  
• Ability to work under pressure and meet deadlines.  
• Excellent interpersonal, negotiation, and conflict resolution skills.  
• Excellent organizational skills and attention to detail.  
• Be proficient in the use of hand tools (i.e. ruler, scale, tape measure, calipers) and power tools.  
• Ability to interpret blueprint diagrams.  
• Ability to prioritize tasks and to delegate them when appropriate.  
• Ability to act with integrity, professionalism, and confidentiality.  
• Possess/acquire certification to use of lifting/ moving equipment such as a pallet jack and fork truck.  
• High dedication to quality of results to avoid rework.  

Supervisory Requirements

• Excellent organizational and time management abilities.  
• Strong leadership and communication skills (both verbal and written).  
• Ability to act with integrity, professionalism, and confidentiality.  

Work Environment and Physical Requirements

• Standard work week is Monday through Friday, typically 40 hours per week, overtime may be required, including evenings or weekends, based on production demands.  
• The work environment is an Office/Manufacturing/Warehouse floor. May be cold in winter, warm in summer. Noise level commensurate with machine operation, fork trucks, general industrial activity.   
• Prolonged periods of sitting at a desk and operating a computer and periods of standing, squatting, kneeling may be necessary.   
• Regularly required to stoop, kneel, bend, crouch. Must be able to lift up to 50 pounds at times.   
• Must wear the proper PPE when visiting warehouse or transportation facilities.  
• Must be able to communicate effectively using phones or computer software.  
• Must be able to access and navigate each department at the assigned facilities.   
• Must be able to travel between DVM locations as needed, some travel could require overnight stays.  

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).