Products Service Representative - Leading Industry Pay

Description:

- Responsible for managing customer accounts with objectives to increase customer satisfaction, gross margin, and sales.

- Order Entry (40-50 Orders a day)

- Handles customer requests including quotes, orders, follow-up, and delivery information.

- Solves various customer matters, issues credits, debits, and authorizes return goods.

- Communicates customer requirements to Operations & Engineering.

- Monitors price inventory agreements.

- Works well in a team environment to solve customer issues.

- Communicates issues and problems with management in a timely manner.

- Maintains superb attention to detail.

- Maintains detailed documentation to support decisions and ensure continuity of service.

- The volume of orders: ranges from 10-30 larger orders

- Working on the Power Transmission Team – International and Domestic Clients.

Qualifications:

MUST HAVES:

- 2 years of Order Entry for Products (ability to learn a range of products and understand them)

- 2 years of Experience handling inbound calls with customers

- Manufacturing Industry, C&IP Industry

- Microsoft Office Suite (Excel, Word, Outlook)

NICE HAVES:

-ERP/CRM Software (any)

-custom parts

-project base

Hours:

Monday - Friday 8AM - 5PM

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.