Products Support Specialist

Location: Sofia, Bulgaria
Schedule: MondayFriday, 08:00-21:00 (8h shifts)
Start date: 16 October 2025
Type: On-site, full-time

About the Role

You will be part of the customer care team supporting Fitbit products. The role involves assisting customers with orders, deliveries, and product settings, while ensuring a smooth and positive experience.

Requirements

• Fluent Polish and good English

• Strong communication and problem-solving skills

• Ability to work on-site in Sofia

• Valid EU passport/ID or visa under consultation

Offer

• Salary: 2,800 BGN gross per month

• Relocation package:

  • 300 BGN/month rental allowance during the contract

  • 150 BGN flight reimbursement (paid upon arrival or with the first salary)

  • Real estate and administrative assistance

  • If you are interested, please send your CV to [email protected]