Professional Services Delivery Manager

**Professional Services Delivery Manager**
Customer Success

Remote, California

Minimum Experience

**Experienced**

Compensation

**$58,500 - $71,500+ DOE**

Overview:
Measurabl has developed the leading ESG (environmental, social, governance) data management solution for commercial real estateand we are looking forward to doing so much more. Our team is a diverse group of innovators, leaders, and creators who are passionate about the work we do. We believe technology plays a central role in creating a sustainable, equitable world, and were working to build something that matters. At Measurable, the Professional Services Manager is responsible for product management and delivery of Measurabl Professional Services including ESG education, ESG industry survey support, and ESG data collection. This highly collaborative role will work across Product Management, Finance, Marketing, and Customer Success to drive MPSs scope and pricing, deliver MPS to customers, evaluate MPS success, promote MPS to customers and prospects, and make hiring recommendations as necessary. This role will also manage strategy, scope, and operations for Measurabl 3rd-party Services, which are delivered by external service providers.
Essential Functions & Responsibilities:
The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed.
Professional Services Product Management:
*

Determine MPS offerings, develop scopes of work, and measure success
*

Identify and communicate points at which MPS may require additional staff resources
*

Recommend additional hiring as necessary
Professional Services Delivery:
*

Deliver ESG specific services
*

Design and collaboratively implement operations best practices for MPS delivery, tracking, and issue resolution
3rd-Party Services:
*

Drive improvement opportunities for existing 3rd party services scope and pricing
*

Develop and implement operations best practices for delivery, tracking, and issue resolution
Services Promotion:
*

Collaborate with Measurabls Marketing, Sales, Customer Success teams to promote both MPS and 3rd-party services
Competencies and Associated Knowledge, Skills and Abilities:
* Ability to work and communicate effectively with others in a diverse, multiethnic and multicultural work environment
* Ability to work independently and collaboratively in a fast-paced, decentralized environment
Education & Experience:
We have identified the following programs, experience, and knowledge that have helped others find success in this role at Measurabl. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a persons potential impact in the role and value their unique path to this point in their career.
*

5+ years experience delivering ESG/sustainability consulting serving the real estate industry
*

3+ years project management experience highly desirable
*

Strong written and verbal communications skills
Supervisory Responsibility:
This job has no supervisory responsibilities.
Perks and Benefits:
* Unlimited PTO
* Health and Dental Insurance + HSA options
* Pet Insurance
* Holiday Paid Time Off (Black Friday and Christmas Week Included)
* Matching 401k
* Amazing, Inclusive, Diverse, Relaxed Culture
* 100% Fully Remote
* Flexible Work Hours
* $800 office set up fund for new employees
* Monthly phone & internet reimbursement
* Stock options
Equal Employment Opportunity:
Measurabl, Inc. provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Location

Remote, California

Minimum Experience

Experienced

Compensation

$58,500 - $71,500+ DOE

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