Program Analyst III

Company : West 4th Strategy

Job Description - Program Analyst III

Program Analyst III
ROLE
We need an experienced Program Analyst III at the Defense Health Agency (DHA). The DHA supports the Department of Defense by delivering integrated, affordable, and high-quality health services to military beneficiaries. In this role, you will provide program analysis support to the Cost Analysis and Performance Evaluation (CAPE) Department within the Directorate of Resource Management at U.S. Naval Hospital Guam. This includes maintaining and improving data accuracy in support of workload and expense reporting, ensuring that information is timely, actionable, and aligned with senior leadership needs. The role supports strategic decision-making with direct impact on funding, staffing, and healthcare readiness across the Western Pacific. This is a full-time opportunity. We can offer a competitive salary and a comprehensive benefits package. Apply today.

RESPONSIBILITIES

Draft and prepare reports, presentations, talking points, and visualizations for internal use and senior leadership briefings
Coordinate with the Command’s intranet administrator to publish program data and updates
Schedule and facilitate meetings, seminars, training sessions, and audits related to programmatic areas
Collect, analyze, and validate personnel labor data and clinical workload data to ensure accurate cost representation
Reconcile manpower and workload data for reporting to DHA Financial Operations (J-8), Command leadership, and others
Monitor compliance with DoD, Navy, BUMED, and DHA data reporting policies and ensure local procedures reflect current guidance
Identify and analyze data discrepancies and escalate unresolved issues via appropriate helpdesk channels
Maintain working knowledge of healthcare and financial data systems relevant to workload and cost tracking
Serve as a resource for system upgrades, releases, and changes, ensuring appropriate application across hospital and clinics
Assist in developing and delivering staff training on key programmatic areas to ensure awareness and compliance
Conduct audits and reviews of department submissions and provide feedback for process improvement
Conduct data-driven analysis and special studies to identify process improvement opportunities and recommend corrective actions
Present analytical findings verbally or in writing to CAPE leadership and executive stakeholders
Perform additional support tasks within the general scope of the Resource Management Department or other DHA-affiliated offices, as directed

REQUIRED QUALIFICATIONS

Knowledge of medical office functions and clinical support processes
Minimum of one (1) year of experience in a general medical administrative environment
Familiarity with the concepts, functions, and reporting requirements of DMHRSi, MEPRS, and DQMC programs, with the ability to attain mastery as required
Understanding of the structure, mission, and management objectives of the Command and its Branch Clinics, as well as DoD, Navy, BUMED, and DHA frameworks
Ability to evaluate the quantity and quality of work performance, assess resource utilization, and validate workload reporting methods and outputs
Ability to prepare and deliver clear, effective oral and written reports, including creation of visual materials such as graphs, charts, and presentations using current software applications
Ability to establish and maintain effective professional relationships and secure cooperation from staff across administrative and clinical departments
Ability to comply with DHA and DoD security and privacy requirements, including eligibility for a favorable Tier 1/NACI background investigation
Completion of mandatory training including DoD Cyber Awareness Challenge, HIPAA, and PII handling

EDUCATION

High school graduate or equivalent with courses in office methods and business

LOCATION

U.S. Naval Hospital, Guam.

CLEARANCE

U.S. citizenship is required since this role supports the U.S. Federal government

CLIENT

U.S. Naval Hospital, Guam - Cost Analysis and Performance Evaluation (CAPE) Department

TRAVEL

No travel required

WORK HOURS

40 hours per week
8 hours per day

EMPLOYMENT CLASSIFICATION

Employment Classification Eligibility — W2

RELOCATION

Not eligible for relocation benefits

West 4^th Strategy is an Equal Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, sexual orientation, ancestry, national origin, age, marital status, mental disability, physical disability, medical condition, pregnancy, political affiliation, military or veteran status, or any other basis prohibited by federal or state law.

Other Considerations: applicants will be subject to a background investigation. Individual’s primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 80% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 80% of the time.

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Program Analyst III

Job Description - Program Analyst III

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