Program Analyst, Value-Based Affordability

COMPANY OVERVIEW

Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access facilities designed to help them better meet their healthcare needs, and a dedicated care team. For more information, visit www.myzinghealth.com.

POSITION OVERVIEW

The Program Analyst supports implementation and performance management of administrative affordability programs and vendors, including payment integrity, claims, authorization, and related operational solutions.

The role maintains the project, analytical, and performance infrastructure used to determine whether programs are operating as contracted and producing expected economic value.

ESSENTIAL POSITION RESPONSIBILITIES

• Maintain implementation plans, milestones, dependencies, risks, and decision logs.
• Prepare vendor scorecards across contractual, administrative, operational, and financial measures.
• Track SLAs, performance guarantees, contractual deliverables, and corrective actions.
• Coordinate meeting materials and document decisions and follow-up.
• Reconcile vendor reporting with internal Analytics and Finance outputs.
• Maintain contract summaries, program documentation, implementation records, and performance history.
• Monitor data-file delivery, issue resolution, and operational performance.
• Support implementation testing, readiness, go-live, and stabilization activities.
• Analyze forecast-to-actual program performance and investigate variances.
• Develop working knowledge of claims, authorization, payment integrity, payer operations, and medical-cost economics.

SUCCESS MEASURES

• Reliable execution and documentation.
• Accurate analytical and performance tracking.
• Early identification and escalation of issues.
• Readiness to independently own defined program-management activities.

QUALIFICATIONS AND REQUIREMENTS

• Bachelor's degree in healthcare, business, operations, finance, analytics, or a related field.
• 0-3 years of payer, consulting, vendor management, project management, analytics, or healthcare operations experience.
• Strong analytical and project-organization ability.
• Comfort working with data, contracts, and operational workflows.
• Strong written communication and attention to detail.

MEMBER-CENTRIC IMPACT STATEMENT

This role supports members by helping affordability programs operate accurately, efficiently, and in a manner that protects appropriate access to care.

ZING HEALTH BENEFITS

• A competitive salary based on the market
• Medical, Dental, and Vision
• Employer-Paid Life Insurance
• Paid Maternal Leave
• Paid Paternal Leave
• 401(k) match up to 4%
• Paid Time Off
• Employee Assistance Programs
• Supplemental benefits, including Spouse Insurance, Pet Insurance, Critical Illness coverage, and ID Protection

EQUAL OPPORTUNITY EMPLOYER

Zing Health is committed to being an Equal Opportunity Employer. Employment decisions, including hiring, promotion, compensation, and benefits, are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. Zing Health strives to create a diverse, inclusive, and respectful workplace with equal access and opportunity for employees and applicants.