Program Assistant

Description

Assist Program Supervisor and Case Managers in keeping appropriate records and creating accurate case files in accordance with the contractual obligations. Keep electronic system of clients’ tracking updated on a daily basis, print required reposts and assist the REAS Lead Supervisor and the Department director with preparation of monthly billing invoices and preparation of monitoring and auditing reports. Assist REAS Program staff communicating with clients and coordinating workshops and seminars. Assist with other clerical duties as required, such as filing, data entry, scheduling and faxing. Manage the unassigned pool of clients referred to REAS and be responsible for assigning REAS participants to service providers.

Requirements

• AA or BA or at least two years of office experience required. 
• Excellent organizational and self-management skills. 
• Must have good inter-personal skills, be a good team player and be able to deal with multiple priorities and assignments in a timely and efficient manner. 
• Answer phone, and schedule appointments, assist in transferring files and keep all documents confidential. 
• Must past a background check. 
• Bilingual in one of the listed languages: Russian, Farsi, Armenian, Spanish or Arabic preferred
• Must be able to drive to different offices from time to time. 
• Must be able to work evening and weekends as needed.

Key Responsibilities

• Assist Program Supervisor and Case Managers in keeping appropriate records and creating accurate case files in accordance with the contractual obligations. 
• Keep electronic system of clients’ tracking updated on a daily basis
• Print required reposts and assist the REAS Lead Supervisor and the Department director with preparation of monthly billing invoices and preparation of monitoring and auditing reports. 
• Assist REAS Program staff communicating with clients and coordinating workshops and seminars. 
• Assist with other clerical duties as required, such as filing, data entry, scheduling and faxing. 
• Manage the unassigned pool of clients referred to REAS and be responsible for assigning REAS participants to service providers. 

Physical Demands

Must be able to operate standard office equipment and strong computer skills Microsoft Word, Excel and other platforms. Will work in business setting, able to travel to other locations, when necessary. Must be detail oriented, responsible, must be able to fulfill daily tasks without additional supervision.