Program Assistant

Description

Who we are:

Since 1985 Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.

As a Program Assistant with BCCS, you will:

• The Program Assistant is responsible for being cross trained to provide support to other BCCS Programs as needed. 
• The Program Assistant is primarily responsible for maintaining office related activities, including computer support, records maintenance, billing oversight, data entry, scheduling appointments, vehicle usage/log, completing purchase orders, ordering office supplies and support services to staff in the TCM program.
• The Program Assistant is also responsible for ensuring that all new admissions are scheduled for an appointment within 24 hours.
• The Program Assistant is responsible for rescheduling all missed intake appointments and maintaining site intake report.
• The Program Assistant is responsible for documenting client activity and correspondence in client’s EMR.
• The Program Assistant is also the responsibility of this position to model and maintain high professional conduct and standards among all staff.
• The Program Assistant will act as a liaison between the medical department and clinical department as it relates to scheduled appointments.
• The Program Assistant complies with all BCCS policies and procedures.

Qualifications for the position are:

• REQUIRED: High School Diploma
• PREFERRED: Associate degree
• REQUIRED: 1 year in office environment, 3 years related experience, some knowledge of treatment for substance use disorder/Mental Health Disorder.
• PREFERRED: Bilingual with fluency in reading/writing in Spanish

Requirements

Schedule:

• Monday - Friday
• 7:00am - 3:00pm

Pay:

• Starting at $18/hour
• Commensurate based on experience and education

The compensation package for this position includes:

• Group medical, dental, and vision coverage with low employee costs!
• 34 paid days off annually
• Tuition reimbursement
• A retirement plan with a company match of up to 4%!
• Brandywine Counseling is a qualified employer for Public Service Loan Forgiveness (PSLF)
• No weekends!
• Opportunity for advancement