Program Assistant

The primary responsibility of the Program Assistant is the general operations of the program’s administrative office. You will be supporting Seneca's Wraparound Programs and Mental Health Clinics, which serve San Luis Obispo County. Our offices are located in Atascadero. 

About San Luis Obispo Wraparound

Seneca offers "Wraparound" services to youth and families experiencing emotional/behavioral challenges in the home. The Wraparound programs are strengths-based, family-driven, flexible, and creative, with the goal of helping the family develop the skills and supports to prevent or reduce the possibility of out-of-home placement of their child. A family-based team addresses the needs of the entire family, not just the child of focus. This family-based team consists of family members, Seneca's Therapists, Youth Counselors, Parent Partners, Facilitators and other community members who have an important role in the family.

About Seneca's Mental Health Clinics

Our clinics provide Specialty Mental Health Services to children who are adopted, being raised by relative caregivers, or in the foster care system. Our therapeutic services focus on providing permanency for children, addressing the impact of adoption/foster care on a child and the family, and addressing the impact on children being raised by relative caregivers. We are staffed by master level therapists offering individual, family, and group therapy. Our program builds upon and enhances the strengths of children and families, accelerating their progress toward attaining stability, improving their relational skills, self-sufficiency, and long-term success.

About Seneca

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs are deeply engaged in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve. 

Responsibilities: 

• Answer department phones. Screen and direct telephone calls.


• Greet and interact with clients, families and other visitors.


• Maintain the safety, organization and professional appearance of the front office and general areas.


• Maintain office equipment and coordinate various office services.


• Order and organize program supplies.


• Ensure smooth logistics for onsite meetings/trainings and visitors including conference room reservations, meal planning and logistics, both in preparation and execution.


• Maintain well-organized and accessible electronic and paper forms and files.


• Process all mail, correspondence and information to and from the program’s office, including correspondence to and from the Program Director/Manager of Operations.


• Manage program petty cash reimbursement and Program Director credit card expense report.


• Complete required program reports and scheduling.
  
  
  
  • Generate reports and synthesize data pertaining to program performance, demographics, and measurable outcomes.
  
  
  
  

Qualifications: 

• Education/experience requirements:
  
  
  
  • Bachelor's degree OR
  
  
  • Associate degree or equivalent + 1 year of applicable work experience OR
  
  
  • High school diploma/GED + 2 years of applicable work experience.
  
  
  • Applicable work experience includes any paid or unpaid experience in an administrative capacity requiring customer service, data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments.
  
  
  
  


• At least 21 years of age.


• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.


• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.


• Previous experience in comparable position highly preferred.

Skills of an Ideal Candidate

• Excellent organizational, writing, and oral communication skills.


• Proficiency with Microsoft Office suite, Zoom, and a variety of technology platforms.


• Ability to structure and perform routine tasks.


• Ability to work as a team member. 


• Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic backgrounds.

Schedule:

• Full-time, 100% on-site


• Monday - Friday, 9:00 AM - 5:30 PM

Benefits:

• Starting at $24.22 - $26.72 per hour
  
  
  
  • Actual salary dependent of creditable experience above the minimum qualifications for the role 
  
  
  • Additional compensation provided upon passing bilingual language proficiency exam
  
  
  • Salary increases each year
  
  
  
  


• Mileage reimbursement


• 5 weeks of Paid Time off and 11 Paid Holidays


• Comprehensive benefits package:
  
  
  
  • Medical, dental, vision, chiropractic, acupuncture, fertility coverage
  
  
  • Long-term disability, family leave, and life insurance
  
  
  • 50% paid premiums for dependents
  
  
  • 403b Retirement Plan
  
  
  • Employer-paid Employee Assistance Plan
  
  
  
  


• Seneca is a Public Service Loan Forgiveness certified employer


• Scholarship opportunities, ongoing training, and professional development opportunities


• Promotional opportunities across the agency in California and Washington