Program Assistant, Licensed Childcare, Lake Buena Vista Learning Center

Position Summary

Under the direction and guidance from the Learning Center Executives and the Association’s Human Resource (HR) department leadership, this position is responsible for the execution of the day-to-day applicant screening and onboarding tasks for the Learning Center (LC) non-exempt team member positions. With a dual reporting structure, responsibilities include support for the learning center non-exempt positions; screening of applicants, selection of right-fit non-exempt candidates, onboarding, training, new employee orientation, training, retention and recognition programs to achieve strategic goals and provide outstanding service to all team members and the families we serve. 

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.

Job Responsibilities

• Ensure all applicants for the Learning Center’s non-exempt positions are promptly screened. 
• Review applications daily. 
• Timely Schedule interviews for candidates. contacted via email, phone, and regular communications. 
• Create and complete all positions requisitions and processes in a timely manner.
• Monitor pipelines to maintain timely movement and ensure timely status updates and next steps for candidates.
• Assist with sourcing candidates for hard to fill positions and attend career events and job fairs when available.
• Send professional interview invitations, confirmations, and follow up messages.
• Maintain a warm, supportive, professional tone that represents YMCA values.
• Respond to general inquiries about the hiring process and Y employment.
• Coordinates schedules for hiring interviews, panel interviews, new orientations, training onboarding and HR as needed. 
• Ensure reference and background checks are completed for all state, local, DCF, and YMCA standards, and all new hire paperwork.
• Meets weekly with operations team to identify staffing needs and ideal candidate profiles.
• All other duties assigned by Management.

• Associates degree or higher preferred.
• Minimum of 2 years of experience as an Administrative Assistant. Experience in a support role of multiple locations preferred.
• Excellent verbal and written communication skills required.
• Excellent organization skills with the ability to meet deadlines.
• Microsoft Office proficiency required

Work Environment & Physical Demands

• Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
• Must be willing to work an on-call schedule rotation as required.
• Must be willing to travel within Central Florida. Must have a valid Driver license. The employee is required to have visual acuity to operate motor vehicles.
• The noise level in the work environment is usually moderate to loud. 
• The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction.
• Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment. 
• The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures. 
• Must possess auditory and verbal capabilities in order to adequately communicate via phone and in person.
• The employee is not substantially exposed to adverse environmental conditions.

Disclaimers

• Must complete a successful employment verification and background screening, which includes a DCF Level 2 Background Check (Additional information on Level 2 Background through Clearinghouse can be found here: https://info.flclearinghouse.com/)
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.