Program Assistant/Medical Assistant

ABOUT US: Health Imperatives is a safe and welcoming place for people from every race, ethnicity, culture, gender, sexual orientation, age, ability, and faith. Our mission is to improve the health and well-being of low-income or vulnerable families and individuals in Southeastern Massachusetts. We are dedicated to promoting and achieving diversity, equity, and inclusion. We are committed to elevating the voices of the people we serve and those we employ to provide the highest quality care and to develop the most creative solutions to the challenges we face. We are committed to eliminating disparities and increasing access to meaningful opportunities for all, particularly those disproportionately impacted by systemic racism. We partner with our clients and other community-based organizations and stakeholders to provide coordinated, effective care and support. We serve a diverse mix of racial, ethnic, and cultural groups, including youth, LGBTQIA+ individuals, people with limited English proficiency, survivors of sexual assault, domestic violence, commercial sexual exploitation, individuals with substance use disorders, and people who are or have been incarcerated. We provide a wide array of trauma-informed healthcare, emergency services, and supports to nearly 25,000 individuals each year, and we are committed to making our programs more accessible to all. 

POSITION: Program Assistant/Medical Assistant

PROGRAM: Nantucket Sexual and Reproductive Health Services 

HOURS:  Part-time up to 25 hours per week 

SALARY:  $30.91/hourly 

LOCATION: Nantucket 

DUTIES:    Under the supervision of Associate Director of SRHS, the Program Assistant duties include: 

• Provide patients with a welcoming reception and schedule patient appointments according to established protocol
• Room patients and obtain and record client’s personal medical history including gynecological, obstetrical and sexual history
• Perform clerical duties including checking patients in and out of appointments, verifying health insurance eligibility, answering calls and checking voicemails, preparing superbills, and restocking clinic supplies
• Provide clients with non-judgmental and accurate information regarding reproductive health issues, contraception, sexually transmitted infections, HIV, Hepatitis, pregnancy options, and pregnancy prevention.
• Provide service navigation including linking patients to care, providing medical follow up, providing drug assistance support for HIV PrEP/nPEP, providing referrals for overdose education and Naloxone, medication assisted treatment, syringe services, mental health, primary care, housing, and other social services. 
• Provide HIV PrEP/nPEP drug assistance and support, 
• Represent Health Imperatives at relevant community gatherings, events, and meetings to promote awareness of Health Imperatives Nantucket programs and establish and expand collaborations with community partners 
• Prepare and distribute educational and informational materials to community members and partner organizations.
• Other duties as assigned  

REQUIRED QUALIFICATIONS:  High school diploma; ability to maintain flexible schedule in accordance with program needs including some evenings and/or occasional weekends. Strong organizational skills; high level of cultural competency and experience working with diverse populations. Demonstrated work in a collaborative, team environment. Must have a valid driver’s license. 

PREFERRED QUALIFICATIONS: Bilingual Spanish speaking, experience working in a medical or social service setting.