Program Coordinator

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health.  We work with people at home, at work, and in the community, through residential, employment, crisis response, behavioral, recovery, children’s services and day services. We are recruiting for a Program Coordinator in Cincinnati, OH to manage our Day Program. 

 In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE- those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.    

Why Benchmark:

• Do meaningful work and make a difference in your community.
• Develop a mentorship/relationship with the client: go to sporting events and on van rides.
• Become a person client's trust and look-up to.

Benefits:

• Competitive wages based on experience.
• Health, vision and dental insurance.
• 401k plan with company match.
• Tuition reimbursement.
• Company paid Life insurance.
• Paid Time Off and Sick Time Pay.
• Flexible Spending Accounts (FSA)
• Mileage reimbursement.
• Employee discounts with various vendors.
• Advancement opportunities.

General Responsibilities:
Supervise, support, and train staff as they assist individuals served. Ensure compliance with federal, state, and local regulations while expanding opportunities for persons served to participate in community life as they choose.  Ensure quality, health and safety and client centered approaches for individuals in the Day Program. 

Essential Functions and Responsibilities:

• Assist in client specific training staff.
• Ensures that clients’ schedules and ratios match POCs and meet standards
• Maintain certification in medication administration, CPR and First Aid.
• Monitor staff and client schedules on a daily basis to ensure productivity of teachers is at acceptable levels.
• Assist Director in monitoring all sites and client services.
• Collect and compute data to document progress of client and program goals, staff productivity and class ratios.
• Meet standards and complete documentation required by state, federal and accreditation regulations.
• Complies with and implements all protocols for individuals including but not limited to high risk plans, dining plans, seizure management plans, positioning schedules, etc.
• Attend client ISP meetings and provide yearly report.
• Coordinate with community resources to find opportunities for individuals in Day Services’ classes.
• Comply with all standards to assure the health and safety of all staff and clients we serve.
• Attend all required trainings and provide HR with updated personal information as mandated.
• Must report any suspected abuse, neglect or exploitation to supervisor or department head.
• Reasonable suspicion of a crime against an ICF/MR resident must be reported to Indiana State Department of Health and Law Enforcement (Elder Justice Act).

Qualifications:

• Previous management experience required.
• Minimum five (5) years' experience working with adults or youth with intellectual or developmental disabilities required.
• Associates degree or higher preferred.

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

Interested candidates can apply online at www.BenchmarkHS.com/Careers 

 Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.   

INDOTH