Program Coordinator

Position Summary: Program Coordinator
Thriving Texas Families Program- a grant funded by HHSC

Family Support Services of Amarillo is seeking an experienced, motivated, and compassionate Program Coordinator to oversee and support the implementation of the Thriving Texas Families Program. This leadership position will provide coordination, oversight, and day-to-day management of services designed to support pregnant women, parenting families, and caregivers with children ages 0–3.

The Program Coordinator will play a key role in ensuring high-quality, trauma-informed, and family-centered services are delivered in alignment with program goals, grant expectations, and the mission of Family Support Services. This position will oversee program operations, staff support, community partnerships, outreach initiatives, reporting requirements, and service coordination efforts while helping strengthen systems of care for vulnerable families in the community.

In addition to program oversight responsibilities, this is a hands-on leadership role that actively participates in direct program delivery and family engagement. The Program Coordinator will assist with facilitating parent support groups, educational programming, outreach activities, resource navigation, and community events while maintaining direct interaction with participating families. The ideal candidate is someone who leads by example and remains connected to the real-life experiences and needs of the families being served.

The ideal candidate is a collaborative leader who thrives in a fast-paced nonprofit environment and understands the complexities families face related to poverty, trauma, mental health, domestic violence, housing instability, parenting stress, and access to healthcare or supportive services. This individual should be highly organized, adaptable, relationship-focused, and passionate about building programs that create long-term impact for children and families.

Key responsibilities include supervising and supporting direct service staff, coordinating program implementation, monitoring outcomes and data collection, ensuring compliance with grant deliverables, assisting with budgeting and reporting requirements, facilitating community partnerships, supporting outreach and recruitment efforts, participating in coalition and community meetings, and directly assisting with service delivery and participant engagement. The Program Coordinator will also help identify service gaps, strengthen referral networks, and support strategic planning efforts to ensure families receive comprehensive and coordinated care.

This position requires strong leadership, communication, and problem-solving skills, as well as the ability to manage multiple priorities while maintaining a supportive and encouraging team culture. The Program Coordinator will work closely with internal departments including behavioral health, advocacy, prevention education, and family support programs to ensure seamless collaboration and holistic service delivery.

Family Support Services of Amarillo is one of the largest and oldest nonprofits in the region, serving thousands of individuals and families annually through advocacy, prevention, counseling, and intervention services. The Thriving Texas Families Program is part of a broader commitment to strengthening families early, because some of the most life-changing work happens long before a family reaches a breaking point.

Qualifications:
• Bachelor’s degree in social work, human services, psychology, counseling, public health, nonprofit management, education, or a related field required; master’s degree preferred
• Minimum of 2–3 years of experience in program coordination, case management, family services, or nonprofit leadership preferred
• Experience supervising staff or leading programs strongly preferred
• Knowledge of trauma-informed care, family systems, and community-based services
• Strong organizational, leadership, and communication skills
• Experience with data collection, reporting, and grant compliance preferred
• Valid driver’s license and reliable transportation required

This position may require travel, attendance at community events or meetings, occasional evening activities, and participation in outreach efforts across the Texas Panhandle.