Program Coordinator, Amiko Youth Program

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

This position is based in the following office location:

The opportunity

The SNHU Center for New Americans ("the Center") is an education and basic needs resource for new Americans in greater Manchester, NH. The Center's largest program is an afterschool program serving over 30 youth daily. Reporting to the Director of the SNHU Center for New Americans and working in collaboration with the Amiko youth program team, the Program Coordinator ensures the smooth operation of the Amiko Youth Program by providing daily program support, volunteer coordination, and resource management. Joining a passionate, dedicated team, you will play an important part in creating a welcoming, organized, and engaging environment for youth, families, and volunteers. This is an onsite position and works in deep collaboration with staff, volunteers, and community partners to fulfill our TREE values (Teamwork, Respect, Equity, and Empowerment). #LI-Onsite

Schedule:

• Monday-Thursday 11am-7pm and Friday 9am-5pm EST

What you'll do:

• Provide in person daily support within Amiko Youth programming, including program schedule coordination, resource distribution, volunteer management, and classroom support.
• Manage all supply purchases and inventory in collaboration with the Center team, including managing the Community Closet.
• Develop vendor relationships according to program needs, ensuring cost efficiency in procurement.
• Create organizational systems for program supplies and donations, keeping storage spaces thoughtfully structured and accessible.
• Check program mailboxes and distribute mail and packages.
• Oversee space use coordination for internal and external programming and maintain a shared space use calendar to avoid scheduling conflicts.
• Take active ownership of maintaining accurate participant information in Procare, ensuring all required participant forms are uploaded and verified.
• Manage and conduct periodic audits of the Procare participant information system.
• Support the Amiko Youth Program team with parent and family engagement activities, including WhatsApp communications, and family shopping days.
• Capture and organize program photos for Procare, social media, and internal documentation, while ensuring youth photo waiver procedures are followed.
• Support department initiatives and special projects, which may include creating and posting social media content and monitoring engagement across platforms, including Instagram, Facebook, and Meta Business Suite.
• Support scheduling and note taking for weekly Amiko Youth Program team meetings.
• Participate as a strategic partner in the creation and revision of Amiko Youth programming to support continuous improvement and responsiveness to community needs.
• Attendance, punctuality, and reliability are essential functions of this role
• Other responsibilities as assigned

What we're looking for:

• 2+ years of experience working with youth in an afterschool, daycare, or educational setting
• Flexibility in adjusting to a changing schedule ( Monday-Fridays 9am-5pm EST during public school vacation, and summer breaks)
• Must have reliable transportation

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources