Program Coordinator and Test Proctor

Saint Anselm College, a liberal arts college in the Benedictine tradition, is seeking a Program Coordinator and Test Proctor in the Academic Resource Center. This position reports to the Assistant Dean for Academic Support Services. Successful candidates will be able to assist the College in advancing its mission and strategic priorities, which include creating and sustaining an environment where every member of the community feels valued and welcomed.

Full-time, 10-month position

Characteristic Duties and Responsibilities

• Manage logistics for ARC programs, including space and materials coordination
• Support Peer Tutor program, including monitoring staff work shifts and assisting with payroll as needed
• Assist with evaluating program effectiveness by running reports of ARC usage statistics and regularly sharing data with Assistant Dean
• Manage ARC email accounts, responding to inquiries and connecting students with services
• Provide exam proctoring support by preparing previously approved exam requests, coordinating with faculty to obtain and return exams, and administering examinations in accordance with established procedures, including monitoring testing rooms, enforcing time limits, addressing student questions and concerns, reporting irregularities, and responding to equipment malfunctions.
• Facilitate student access to assistive technology
• Contribute to a welcoming and accessible environment for all students coming into the ARC

Desired Qualifications and Experience

• Bachelor’s degree in relevant field preferred
• At least 1-2 years of experience in academic or a similar setting interacting with students from a variety of backgrounds with a variety of academic support needs
• Strong communication and interpersonal skills and ability to work collaboratively
• Reliability, confidentiality, and high integrity
• Familiarity with Google, Microsoft, Zoom, and other similar technology applications
• Familiarity with a four-year residential college setting and commitment to the mission of a Catholic, liberal arts institution

Successful candidates will be able to assist the college to further its strategic goals for institution-wide diversity and inclusiveness.