Program Coordinator - CO

Your New Beginning Starts Here!

Employee-Owned, Mission-Driven

We’re more than a human services agency—we’re partners in transformation, walking alongside you on the journey to a fuller, richer life.

For over 35 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings. We value employees that are passionate about making people smile every day by empowering them to live as independently as possible.

Responsibilities
• Advocate for each consumer by making recommendations for enhancements of the
consumer’s lifestyle
• Coordinate consumer services
• Guide staff to empower consumers and promote independence
• Respond to consumer, staff, supervisor, guardian, and case manager regarding
concerns and requests
• Supervise duties of direct support staff
• Participate in recruiting, interviewing, hiring of direct support employees
• Provide guidance, assistance, or training to others
• Assist with completion of performance evaluations and provide supportive/corrective
action when necessary in cooperation with Human Resources Department
• Direct consumer staffing meetings/attend all management meetings and training
• Conduct thorough training with team members that demonstrates accurate procedures
• Ensure sites have adequate staff coverage
• Provide productive feedback that aids in staff education and strengthens morale
• Utilize problem resolution procedure to minimize conflict

• Manage employee schedules, review/approve time off requests, complete necessary
time and attendance tasks
• Help staff access stress management resources
• Enforce safety procedures and adherence to individual service plans
• Conduct site/vehicle maintenance reviews to ensure cleanliness and prompt resolution
of safety issues
• Follow state regulations regarding the maintenance of the physical structure
• Ensure availability of necessary site supplies and furnishings
• Provide clerical duties to office for consumer and employee files, correspondence
documentation
• Interact with others in a positive, cooperative, and effective manner
• Assist with personal cares as necessary
• Act as a positive role model for consumers, fellow employees and team members
• Review and modify consumer service plans and behavioral support plans
• Review records of medical documentation, consumer progress, change in condition,
and activities via R-Tasks or paper documentation regularly to ensure accuracy and
completion
• Monitor operational/office budgets and authorized expenditures
• Audit/reconcile consumer and site fund documentation
• Manage sensitive/confidential situations and documentation, using strict confidentiality
practices at all times
• Organize and prioritize work
• Effectively communicate through emails, documentation, reporting, and guardian/case
management correspondence
• Assess and provide necessary information to Regional Coordinator regarding
consumer/site/vehicle/staff needs
• Make recommendations to effectively resolve problems or issues by using judgment that
is consistent with standards, practices, policies, proocedures, regulations, and laws

Benefits:

• Option to get paid before payday


• Flexible scheduling around availability, and every other weekend off


• Opportunities for advancement in a growing, hire-from-within company


• Shift differential on weekends


• Employee discount - Verizon and Dell 


• Health Insurance


• Life Insurance


• Dental Insurance


• Vacation/Personal Hours


• Employee Stock Ownership


• 401-K


• Employee Achievement Program


• Longevity Bonus for Part Time or Full Time Employees 


• Casual dress (no uniforms), fun work atmosphere


• And more

If you are looking to make a difference, join the Aurora team! Aurora Community Services is proud to be an Employee Owned Company! An EOE/AA Employer

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