Program Coordinator, Employment Services

Join the BuildAbility Team as the Program Coordinator, Employment Services

Are you someone who finds joy in assisting others in reaching their goals? Currently, we're on the lookout for a Program Coordinator to maintain smooth operations and high-quality service delivery in our Employment Services Program. In this role, you will support with scheduling, records, billing processes, and serve as a key point of communication for staff and participants.

Why work with us:

• Meaningful Mission: Be a part of a team that's transforming lives and empowering individuals within the community. Our mission is to carve out a space for individuals with developmental and intellectual disabilities, encouraging them to envision a life without limitations and then guiding them toward turning that vision into a reality.
• Inclusive Environment: Join an organization that values diversity and inclusion in all aspects of our work.
• Comprehensive Benefits: Enjoy competitive compensation starting at $19.00 - $23.00/hour, along with a generous benefits package.
• If our values align with yours, then this opportunity is tailor-made for you!

Our Supported Employment Program:

• This is a program that helps individuals find a job and develop the skills needed to be successful in that job.
• A job coach will provide support and training to help individuals learn how to complete job tasks and understand the company's policies and procedures.

As the Program Coordinator, Employment Services, you will be responsible for:

Scheduling & Coordination

• Coordinate weekly schedules for job coaches and participants.
• Communicate with staff and participants to confirm and adjust schedules.
• Monitor authorized hours to ensure services stay within approved limits.
• Update and maintain scheduling systems and tracking spreadsheets.

• Input and maintain assignments in electronic verification system.
• Monitor timesheets for accuracy (missed punches, meal breaks, scheduling alignment) and report out to supervisor if changes are necessary.
• Follow up with staff to resolve discrepancies.

• Maintain participant files, authorizations, and recurring program documents.
• Support drafting of IHSP reports.
• Conduct spot checks of activity notes for completion and signatures.
• Ensure documentation is accurate, complete, and audit-ready.

• Maintain monthly billing spreadsheets and ensure accuracy
• Cross-check schedules, documentation, and service data
• Identify and correct discrepancies in a timely manner
• Support onboarding and training of Job Coaches

• Serve as a point of contact for job coaches and assist with daily needs
• Support communication with participants and families via phone and email
• May provide job coaching coverage or support job development as needed

Schedule:

• Full-time
• M-F, 9:00a - 5:00p

Work Location:

• Sylmar, CA
• Occasional travel

Compensation:

• Starting at $19.00- $23.00/hour (dependent upon prior experience and qualifications).

Full-Time Benefits:

• Paid Sick Time (56 hours)
• 90% coverage for Medical and 100% coverage for Dental and Vision insurance
• 100% Employer Paid Life Insurance for up to 2X the annual salary with Reliance Standard
• Paid vacation starting at 2 weeks per year
• 12 paid holidays per year
• 403(b) Retirement Savings Plan
• Mileage Reimbursement and Paid Travel Time
• Employee Assistance Program
• Opportunity for Career Advancement

• High school diploma or GED required.
• 1–2 years of administrative or program support experience preferred.
• Experience in human services or employment services preferred.
• Bilingual in Spanish strongly preferred.
• Authorized to work in the United States.
• Clear criminal background check.
• Valid Driver's License and proof of automobile insurance.
• Reliable mode of transportation.

• Strong verbal and written communication skills
• Professional, clear communication with staff, participants, and families
• Highly organized and detail-oriented
• Strong accuracy and ability to identify and correct errors
• Proficient in Microsoft Excel and Microsoft Office (Word, Outlook, PowerPoint)
• Able to manage multiple tasks and meet deadlines consistently
• Reliable, responsible, and team-oriented