Program Coordinator I | Fair Labor Division

Functional Title: Legal Support Coordinator

Job Title: Program Coordinator I

NAGE Unit 6, Job Grade 10

FAIR LABOR DIVISION

PUBLIC PROTECTION & ADVOCACY BUREAU

(Boston Office)

Attorney General Andrea Joy Campbell is looking for a highly motivated individual to join her team as a Program Coordinator I in the Attorney General's Fair Labor Division. The Fair Labor Division (FLD) investigates and enforces the Massachusetts wage and hour and other laws governing fair labor standards and public construction bidding laws under Chapters 149 and 151 of the Massachusetts General Laws and related regulations.

Primary Duties:   

• Provide day-to-day administrative and operational support for all aspects of the Division’s work.


• Respond to internal and external requests, including private rights of action, personnel records, waivers, and advisory letters.


• Under the supervision of an Assistant Attorney General, respond to public records requests, archive records, and support the administration of the Bid Protest Unit.


• Assist attorneys with case preparation including reviewing documents and exhibits, and preparing for hearings, depositions, meetings, or trial.


• Communicate with attorneys, witnesses, court clerk's offices and members of the public.


• Provide constituent visitor support on the phone or in person.


• Coordinate administrative projects to include records archiving and destruction aligned with the office’s retention periods.


• Perform clerical duties such as organizing and maintaining files, screening and distributing mail.


• Manage calendars and schedule critical dates, deadlines, and case-related appointments.


• Prepare and complete forms and court filings and maintain records in the case management system.

Position Requirements: Applicants must have at least:

• Two years of full-time, or equivalent part-time, professional, administrative, or managerial experience in business administration, business management, or public administration, the major duties of which involved program management, program administration, program coordination, programs planning and/or program analysis, or

• Any equivalent combination of the required experience and the substitutions below.

Substitutions:

1. A bachelor's or higher degree with a major in accounting, business administration, business management, or public administration may be substituted for the required experience. *

1. A bachelor's or higher degree with a major other than in accounting, business administration, business management, or public administration may be substituted for a maximum of one year of the required experience. *

*Education toward such a degree will be prorated.

Additional Requirements:

• Commitment to public service and the ability to build rapport with people from different ethnic, cultural, and economic backgrounds.


• Excellent communication skills and ability to convey information to a wide range of audiences.


• Ability to interact professionally and positively withthe general public, including individuals under physical and/or emotional stress.


• Sound judgment and discretion in handling confidential and sensitive information.


• Effective organization skills with the ability to manage changing and competing priorities.


• Ability to gather information and problem-solve by observing and questioning individuals and examining records and documents.


• Ability to work independently and collaboratively and follow written and oral instructions.


• Comfort with spending significant portions of each day on the telephone.
  

The successful candidate will be able to demonstrate a connection to the people and communities we serve, and an interest in supporting a respectful and inclusive work environment. 

Position Type: Full-Time/Non-Exempt

Salary: $2,572.70 - $3,702.54/bi-weekly. Salary is determined by procedures outlined in applicable collective bargaining agreements and personnel procedures. Starting salary is determined at the corresponding step on the applicable salary chart (Unit 6 NAGE, National Association of Government Employees, Grade 10 as of 7/2026) for total years of relevant experience, minus the Minimum Entrance Requirements outlined in the Position Requirements section above. 

The application deadline for this posting is June 18, 2026, at 5:00 PM (ET).

Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants who are in need of accommodation. For assistance, contact the Human Resources Division at (617) 963-2932. 

Inquiries regarding position and status may be made to:

Lori Swanson, Administrative Assistant

Fair Labor Division

617-963-2126

The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve.  The Office encourages applicants from a broad spectrum of backgrounds to apply for positions.