Program Counselor (Case Manager)

The Role

Vista is seeking a Program Counselor (Case Manager) to coordinate, monitor, and document counseling and case management services provided to Vista's Engage members.

In this role, you will serve as a case manager and work closely with members, families, and staff to develop individualized goals, coordinate services, monitor progress, and support members in building greater independence and community involvement.

What You’ll Do

• Develop written program plans (IPPs and IPs) for each member that evaluate progress, determine individual goals, and identify programmatic service needs.


• Implement systems that support each assigned member’s programmatic and individual goals in four main areas: social/emotional, vocational, life skills, and community involvement.


• Provide direct instruction in areas such as social skills/cognitive development, medication, money management, and time management.


• Provide individual and family counseling for each student/member.


• Assist students/members in developing and navigating natural supports in the community.


• Maintain all necessary records and documentation with accuracy, efficiency, and clarity.


• Use proactive approaches and crisis intervention skills to address challenging situations.


• Communicate students’/members’ needs, issues, and goals to staff members and other parties.

What We’re Looking For

• Bachelor’s degree plus one year of related experience.


• Valid driver’s license and maintain an acceptable driving record as defined by Vista.


• CPR, First Aid and PMT certification or the ability to obtain certifications within 90 days of hire.


• Ability to work independently, utilize good judgment, and demonstrate a strong sense of initiative.


• Transport students and members in either personal or Vista car/van to community sites in a variety of settings and weather conditions.

Why Vista

This role offers the opportunity to build meaningful relationships with members and families while helping individuals develop skills, achieve personal goals, and become more connected and independent in their communities.