Program Director

Position Purpose

A versatile position within a dynamic nonprofit that provides
community-inspired, volunteer-powered disaster relief. The position is full-time and responsible for overall management and strategic development of the US Response program to ensure efficient and effective delivery of projects.

Start date for this role is ASAP.  This is a response program and the job is expected to last three months.

Reporting Relationships

• Reports to US Response Manager


• Roles reporting to position Project Coordinator, Operations Manager, Project Manager, Response Coordinator


• Approximate number of reports  2-4

Essential Functions 

• Responsible for the successful operation and completion of the program as a whole


• Ensure overall budget and timeline compliance of the program


• Onboard and manage an effective staff team to meet the specific needs of the affected communities


• Oversee and empower staff and volunteer roles to carry out work effectively and efficiently


• Support operations team to deliver their specific operational and project targets within approved timeline and budget


• Work with Project Manager and program team to build effective strategy for assessing needs, identifying work scopes, and building appropriate queue based on prioritization, guiding the direction of the overall scope of the response program as it develops.


• Maintain, develop, and promote safe working practices including risk assessments, preventative measures to address hazards and threats, contingency plans, and resources to support safe operations, i.e. medical and emergency services


• Ensure program tracking systems are updated while overseeing delivery of weekly and monthly reporting for all aspects of the program


• Collaborate with local partners to create partnerships in support of the program


• Attend Long Term Recovery Group (LTRG) meetings and National Voluntary Organizations Active in Disaster (VOAD) calls where appropriate, as well as any other response coordination meetings, and communicate information that may affect the organization and our operations to the appropriate manager when necessary


• Provide communications on the programs performance and escalate issues to the appropriate parties


• Work with the Response Manager and other relevant managers to identify recovery needs and support the program’s transition from response to recovery if and when appropriate.


• Perform other duties as required. 

Position Requirements

• Education  Bachelor’s degree or equivalent training and experience


• Related Experience  2+ years experience working in a disaster response context, preferably with All Hands and Hearts. 1+ years of experience with project management responsibilities and budgeting tracking and reporting. 1+ years management experience.


• Special Competencies/Certifications  Good written and oral communication skills and confident working with Google Workspace, particularly Google Docs and Google Sheets; and Microsoft Office. Applicants need to be well organized and have a flexible approach to managing multiple tasks and prioritizing them appropriately. The individual is able to manage a large workload and perform in a fast-paced environment.

Working Conditions and Physical Demands 

• Constantly works in outdoor adverse weather conditions


• Frequently moves items weighing up to 40 lbs on work site or on base


• Frequently operates computer


• Must be able to remain in a stationary position 


• Living in communal environment


• High stress situations in an immediate post-disaster environment with limited amenities

Compensation & Benefits 

• Typical starting salary is $20.00 - $22.00/hour, and up to $24.00/hour for highly qualified candidates who have previous experience in this role.


• Room & board included


• Monthly R&R breaks


• Travel to and from program location


• Medical, vision, and dental insurance plans (US Employees)


• Flex Spending Account (US Employees)


• 401K with safe harbor match for U.S. staff (US Employees)

Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome. 

All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.