Program Director

About MHA

MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives.

About the GRIT Program

The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability.

Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources.

A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community.

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Position Summary

The Program Director provides leadership and oversight for MHA’s GRIT program, a residential program supporting individuals with co-occurring substance use and mental health needs. The Director ensures that daily operations align with a trauma-informed, gender-responsive culture of recovery. This role includes supervising resident activities in accordance with program policies, implementing individualized treatment interventions, and supporting residents with daily living tasks such as meal preparation, household maintenance, transportation, and active engagement in recovery and relapse-prevention efforts.

Pay Rate: $62,000 annually

Schedule: Monday through Friday 9am-5pm (40h)

Key Responsibilities

• Provide day-to-day clinical leadership and oversight for the GRIT residential recovery program, ensuring a safe and recovery-focused environment.
• Supervise a team of clinicians through regular clinical supervision, support, and performance monitoring.
• Ensure timely and accurate completion of clinical documentation, including assessments, treatment plans, and progress notes.
• Provide or oversee clinical services as appropriate to support program needs and maintain therapeutic engagement.
• Lead team meetings, support treatment planning, and facilitate training on topics such as dual diagnosis, trauma-informed care, and crisis response.
• Conduct monthly chart audits, support utilization reviews, and ensure compliance with BSAS and MHA standards.
• Participate in the on-call rotation and provide clinical support during crises.
• Collaborate with the Program Director on program planning, implementation of best practices, and maintaining a therapeutic milieu.
• Coordinate care with external providers and serve as a liaison to community partners and licensing bodies.
• Lead or oversee the review of critical incidents and ensure proper documentation and follow-up.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Valid driver’s license, acceptable driving record, active automobile insurance, and reliable vehicle for work
• Residential program management experience required
• Experience in a community-based behavioral health or residential setting strongly preferred
• Prior experience with group facilitation is a plus
• Master’s Degree preferred; Bachelor’s Degree accepted with relevant experience

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403B, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Long Term Disability
• $62,000 annually