Program Director Head of Section

DNV Energy Services USA, Inc. is seeking a

Program Director

to join our Energy Management team, who will manage and build relationships with utility clients and key stakeholders and run the day-to-day operations and program planning. You will have purview over the work, the team, the outcomes, and client success.
The Program Director is responsible for achieving all client goals and budget adherence as well as satisfying internal revenue, profitability, and customer satisfaction metrics. The program manager will act as the primary customer contact for program activities and lead meetings to discuss program performance. Additionally, the program manager will identify program needs and designs innovations or changes to increase efficiency and customer satisfaction. This role will be responsible to identify and develop new business opportunities for future growth. Work closely with utility client to roll out and execute energy programs for commercial and industrial utility customers.
This position is based in our New Jersey City, NJ office.
Hire, train and supervise administrative, engineering and outreach/marketing staff to meet energy savings goals within budget
Manage a group of sub-contractors based on defined scopes and expectations
Develop and implement an operations strategy that will meet utility defined performance, financial, and energy efficiency savings goals
Monitor program results including energy savings, quality assurance and develop recommendations to continuously improve the program under ISO 9001 standards
Presentations to a variety of stakeholders, including utility customers, trade allies and utility management on program status and/or energy efficient technologies and utility incentives for these technologies
Preparation of written reports to utility client
Find innovative ways to resolve problems
Generous paid time off (vacation, sick days, company holidays, personal days)
Multiple Medical and Dental benefit plans to choose from, Vision benefits
Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
Employer-paid, therapist-led, virtual care services through Talkspace
401(k) with company match
Company provided life insurance, short-term, and long-term disability benefits
Education reimbursement program
Flexible work schedule with hybrid/remote opportunities
Charitable Matched Giving and Volunteer Rewards through our Impact Program
Volunteer time off (VTO) paid by the company
Career advancement opportunities
**

Benefits vary based on position, tenure, location, and employee election**
How We Do It
We Care , We Dare , We Share
DNV is a proud equal-opportunity employer committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. US applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department ([email protected]). Information received relating to accommodations will be addressed confidentially.
DNV is proud to announce being named one of Houston’s best places to work in the 2022 Houston Business Journal – Best Places to Work competition.
For more information
https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
Read more here
Diversity and inclusion in everything we do every day - DNV
Meet our employees - DNV
About DNV
DNV Careers
Please visit our website at

www.dnv.com
What Is Required
Bachelor’s Degree: business, engineering or technical discipline preferred
Minimum of 6 years of operational, staff management, or project management experience in a technical environment, preferably in a regulated industry (government and/or utility)
Ability to work positively with the wide range of individuals involved in program management
Demonstrated success delivering complex programs within budget
Willingness and ability to travel, up to 10% of the time
Strong communication skills as demonstrated by experience with presentations, papers, or other public forums; strong report-writing skills
Ability to cultivate and manage internal and external relationships
Strong written and verbal English communication skills
We conduct pre-employment drug and background screening
What Is Preferred
An energy efficiency background with a solid knowledge of energy efficient technologies and practices is strongly preferred
General Competencies

Provide leadership through setting goals, delegating to utilize employee strength, coaching, and fostering teamwork.
Ensure field staff meet program, quality, and services standards, implementing training plans or other measures to ensure that staff is equipped to deliver expected results to our customers.
Communicate with impact, authenticity, and empathy
Proactive in customer follow up and communications
Entrepreneurial, sales professional – self-starter and strong time management skills
Able to work under tight deadlines
Provide logistical support for marketing/sales meetings and events
Provide resources and support for Trade Allies, contractors, and customers
Explain technical information for non-technical audiences

Technical Competencies

Knowledge of commercial HVAC, commercial kitchen, and various lighting technologies
Solid understanding of Lead Management (CRM) tools and processes
Knowledge of operational process workflows and manage through operational metrics
Intermediate Excel skills including, pivot tables, simple look ups and graphing
Intermediate MS Word skills, including working with document templates
Intermediate MS PowerPoint skills

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*

#J-18808-Ljbffr