Program Director HSPRS (Fully Remote) - Join a Market Leader

What is this job?

The Program Director is a senior leader responsible for providing effective leadership and management to uphold Board of Child Care’s trauma responsive culture for clients, families, and staff. This role acts as the primary liaison with the Office of Refugee Resettlement (ORR) as it pertains to operations and oversight of the Home Study / Post Release Service (HS/PRS) Program. The Program Director ensures the creation of strong systems and methods of performance excellence with the goal of conducting Home Studies that assess for safety and suitability of placement and providing Post Release Services that promote successful integration of youth and support family reunification efforts. Responsibilities include providing adaptive leadership through supportive coaching and mentoring to HSPRS team members, seeking to inspire and encourage the workforce, promoting integrity and professional resilience. He/She ensures the creation of strong systems and methods of performance excellence, while supporting the teams to embrace possibilities and develop creative solutions to ensure the demands of the program are exceeded. The Program Director ensures the fidelity of the program components and ensures that systems of accountability exist to sustain service delivery expectations. He/She is responsible for the outcomes of the program and is responsible to identify and problem solve when data indicates that the program is not meeting the needs of the youth and families served through identified benchmarks.

What does the benefits package look like?

• Accrue vacation at the rate of three weeks per year, plus two floating holidays to use, plus 10 paid holidays when BCC is closed. That is over 30 days of time off per calendar year!
• Paid sickness and bereavement leave.
• Up to 3% annual match to retirement contributions.
• Health insurance is available via CareFirst BlueCross BlueShield.
• Professional & Career Development including Tuition Reimbursement and Continuing Education Assistance.

What is this company? Board of who?

Board of Child Care (BCC) is not a federal or state agency. It is an independent not-for-profit organization that serves over 1,000 children annually across 12 locations. You would join about 800 teammates across DC, MD, PA, and WV that empower youth and their families to flourish within their community.

What does this job do specifically?

• Model and act in accordance with BCC’s core values: safety, empathy, relationships, and impact.
• Demonstrate and practice BCC’s leadership mindset, “Choose kindness. Solve problems and learn together. Make it happen.”
• Provide oversight and coordination for all aspects of BCC’s Home Study and Post Release Services Program, including the delivery of high quality services in accordance with regulatory timeframes to ensure that youth are safely transitioned out of ORR care and successfully integrated into their sponsor family and local community.
• Demonstrate adaptive leadership through supportive coaching and mentoring to front line personnel, supervisory staff and program leaders. Shall provide regular guidance and training opportunities for all members of the care team. Responsible for the professional development and wellness of the department. Recognizes the importance of addressing secondary trauma for staff. Ensures talent’s progress is assessed through annual evaluation.
• Embrace the concept of a trauma informed, strengths based, family driven and youth guided approach to program operations, ensuring that youth, sponsors and families are integral partners in developing their plan of care and leading the direction of their service delivery.
• Work in and with the local communities served by the program, fostering collaboration and partnerships with community resources and support networks in the effort to establish a comprehensive network of local supports available to youth and their sponsor families.
• Engage in creative and innovative advocacy efforts aimed to ensure that youth and sponsors to have access to services identified as critical to their success and wellbeing.
• Responsible for timely completion of quarterly and annual program performance reports.
• Provides oversight to ensure accurate and timely completion of documentation as required, to include significant incident / notice of concern reporting and ensuring that all services provided to youth and sponsors are documented in the client record and required databases in accordance with state and federal regulations.
• Provides effective communication across departments and programs to ensure consistency of expectations, as well as works effectively as a member of the interdisciplinary team.
• Responsible for interviewing and onboarding new employees for the department. Integral in the orientation process for staff to teach clear expectations of the position and how it fits in the agency, provide ongoing support to the team and throughout the orientation to community based service provision.
• Works collaboratively with the Caminos Nacional HSPRS team to coordinate service delivery, case acceptance, training and technical assistance, data monitoring and report completion.
• Demonstrates an understanding of the value of cultural diversity, including the ability to develop systems and practices that are inclusive of diverse staff members and responsive to the cultural needs of the client population served.
• Demonstrates knowledge of and familiarity with Office of Refugee Resettlement Policy and Procedures relating to the care and supervision of Unaccompanied Children. This includes knowledge of legal background and authority governing the practice as related to working with Unaccompanied Children. Ensures that the HSPRS operating model is aligned with the requirements of federal policy and the requirements as detailed in the Cooperative Agreement.
• To effectively provide oversight in the development/implementation of policies, procedures, and reports to assure effective department functioning and documentation of activity and performance outcomes.
• In coordination with the Executive Director, responsible for monitoring fiscal resources for the program and propose adjustments in resource allocation to support programs goals and financial health.
• Promote child/youth/sponsor understanding of available Board of Child Care and community resources and facilitate referrals as appropriate.
• Maintain effective working relationships with children/youth, colleagues, consultants and community agencies.
• Develop and maintain emotional intelligence for effective self-care and the role-model for youth, staff, and families the essence of Trauma Informed Practices.
• Ensures that services are provided to all youth and sponsor families 24/7 in keeping with CARF, EAGLE, ORR and agency standards. Ensures that there is an effective and efficient system of coordination for staff utilization related to the complexity of youth and families, i.e. transportation, crisis support, behavior management and education.
• Identify supervision and/or professional training needs to supervisor as they arise.
• Assist in the provision and facilitation of department and agency wide training opportunities.
• Flexible Hours based on the needs of the program.
• Serves as primary point of contact with ORR and other program stakeholders.
• Provides on call support as required by the needs of the HS/PRS program.
• Obtain and maintain certification as a “user” in BCC’s electronic health record software system, Cx360.

Required Education and Experience

• Master of Social Work (MSW) degree or an equivalent degree in education, psychology, sociology, or other behavioral science.
• Three years of program management experience with responsibility for supervision of employees.
• One year of experience with implementation of government contracts, grants, etc.

Preferred Education and Experience

• Child Welfare experience
• Prior experience working with refugee and / or immigrant populations
• Proficient in Spanish and English
• Licensed or License Eligible

Board of Child Care is proud of its culture of helping clinicians advance in their careers. Continuing education credits for licensure are paid for, and compensation can be adjusted after the next level of licensure is obtained.

The Board of Child Care is an equal-opportunity employer committed to excellence through diversity. All eligible candidates, regardless of personal characteristics, are encouraged to apply for vacancies as appropriate.

#zip