Program Director of Community Engagement and Volunteer Experience

PAY RANGE:

$45,000 - $55,000 annually

HOURS/AVAILABILITY:

POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Director of Community Engagement strengthens the YMCA of Honolulu’s mission connection with volunteers, staff and the community.  This role leads volunteer recruitment, engagement and retention, coordinates mission-driven engagement initiatives, and provides branch leadership around staff experience, communications and internal process systems.  The Director also supports enrichment programs and helps coordinate facility and operations needs in partnership with the branch Leadership Team.

ESSENTIAL FUNCTIONS/JOB DUTIES:

• Mission & Community Engagement
  1. Champion YMCA mission and values across YMCA of Honolulu and community
  2. Build meaningful community partnerships and represent the Y in local networks and events
  3. Support philanthropic efforts with volunteer to donor stewardship and campaign coordination
• Volunteer Leadership
  1. Recruit, onboard and engage volunteers to support the Kaimuki-Waialae YMCA and YMCA of Honolulu.  This includes but not limited to the Community Board and volunteers for programs and operations.
  2. Enhance volunteer roles and support systems while working with all departments
  3. Track volunteer impact and maintain engagement data
• Program & Enrichment Support
  1. Maintain program registrations, reporting and administrative support for enrichment classes such as Dance and Martial Arts
  2. Lead member communications, program logistics and schedules 
  3. Assist with branch special events
• Operations & Process Coordination
  1. Serve as internal hub for communication and staff support
  2. Assist with branch administrative functions such as vendor relationships, daily cash reports, petty cash, etc.
  3. Support risk management 

QUALIFICATIONS:

• Bachelor’s degree in Nonprofit Management, Public Administration, Community Development, Social Work, Sociology, Communications, or a related field; or equivalent combination of education and experience.
• 7+ years of progressive experience in community engagement, volunteer management, nonprofit programs, or social impact initiatives.
• Demonstrated leadership in volunteerism, including:
  • Designing and scaling volunteer programs
  • Recruiting, training, and retaining volunteers
  • Creating meaningful, inclusive, and impact-driven volunteer experiences
• Strong community connection experience, with a proven ability to:
  • Build and sustain partnerships with community-based organizations, nonprofits, faith-based groups, schools, and civic leaders
  • Serve as a trusted representative and ambassador within the community
  • Center community voice, equity, and lived experience in program design
• Experience in philanthropy and charitable initiatives, including:
  • Managing or supporting grantmaking, sponsorships, donations, or giving programs
  • Aligning philanthropic investments with community needs and organizational mission
  • Collaborating with fundraising, development, or CSR teams
• Strategic program leadership experience, including:
  • Program design, implementation, and evaluation
  • Budget oversight and resource allocation
  • Staff and/or cross-functional team leadership
• Excellent communication and relationship-building skills, with the ability to engage diverse stakeholders and inspire participation.
• Strong organizational and project management skills, with the ability to manage multiple initiatives simultaneously.

WHY THE Y?:

• Free Y membership with employment 
• Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire*
• Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more.

Child Protection Commitment

The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns. All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks.

*See job opportunities page for full details