Program Manager

Company : Learning Community Of Douglas And Sarpy Counties

Job Description - Program Manager

Reports To: Program Director
Exemption Status: Exempt
Salary Range: $55,000–$65,000
Created: April 2024- Revised May 2025

Position Summary
The Program Manager supports the Director in leading the daily operations, staff, and programming at the Parent University center. This role ensures smooth facility management, effective team supervision, high-quality child learning environments, and coordination of center-based family engagement activities. The Program Manager also contributes to program evaluation, operational planning, and family-focused services that reflect the values of safety, equity, and community.

Key Responsibilities
Center Operations & Program Support

Oversee day-to-day operations, including opening/closing the center, managing supplies, and maintaining a safe and welcoming environment in collaboration with operations and IT staff.
Ensure visitor safety and serve as the on-site point of contact for families, facilitators, and guests.
Supervise Program Assistants, including hiring, training, scheduling, and project planning.
Support transportation logistics and serve as a minibus driver when needed.
Ensure operational readiness for all center-based activities and special events.

Child Learning Program Oversight

Maintain staffing plans for child learning rooms; track supply usage and purchasing.
Ensure classrooms and play areas promote a safe, engaging, and developmentally appropriate learning environment.
Partner with staff and families to identify developmental concerns and connect children with referrals and early education programs.
Coordinate and promote Family Days/Nights and summer programming with the instructional team.

Leadership & Staff Development

Lead with professionalism, empathy, and integrity; model positive behavior and work ethic.
Provide training, feedback, and performance reviews for assigned staff.
Partner with the Director on hiring decisions, pay changes, and employee relations.
Ensure fair work distribution, encourage team collaboration, and manage staff schedules, timesheets, and PTO.
Facilitate team meetings and promote open communication across departments.
Provides coverage and/or assistance as needed in child learning and reception.
Serves as a proxy for departmental leadership as needed. Drives the company
minibus for transportation as needed.
Oversee our Food Coordinator role and management of the kitchen and logistics involved (for example: budget, inventory and ensuring nutritious meals and keeping a healthy budget)

Program Quality & Continuous Improvement

Track and evaluate program effectiveness using staff input, family feedback, and outcome data.
Support innovation and process improvement to enhance family engagement services.
Represent the organization positively with internal and external stakeholders.
Stay current on industry trends through professional development and networks.

Minimum Qualifications

Bachelor’s degree required, preferably in Education, Social Services, or a related field.
At least 1 year of management or supervisory experience preferred.
Strong organizational skills, attention to detail, and ability to prioritize tasks and meet deadlines.
Proficient in Microsoft Office (Word, Excel, Outlook).
Demonstrated commitment to diversity, equity, and cultural inclusion.
Strong interpersonal and communication skills.
Willingness to work occasional weekday evenings.
Valid driver’s license and clean driving record; completion of minibus safety training required.
Bilingual skills preferred.

Workplace Expectations

Maintain professional conduct, appearance, and confidentiality.
Adhere to policies including IT security, FERPA, and acceptable use agreements.
Demonstrate punctuality, reliability, flexibility, and a strong commitment to team success.
Willingly perform additional duties as assigned.

Equal Opportunity Employer
The Learning Community of Douglas and Sarpy County is committed to creating a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all employees and applicants regardless of race, color, national origin, gender identity, sexual orientation, age, religion, disability, or any other protected status.

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Program Manager

Job Description - Program Manager

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