Program Manager

At Rise, we believe that everyone deserves the opportunity to live a life filled with purpose. Nobody is just punching a timecard here. Every Rise team member is personally connected to and driven by our mission. And we like to have fun while we work! But we’re also serious about your success - we offer great opportunities for growth and development. We’ll give you the tools you need by providing robust training. All you need is a willingness to learn and a desire to support others in living their best lives. 

Position Summary

As part of the leadership team, the Program Manager provides guidance and support to a team of Program Supervisors and other program team members, empowering them to lead their teams in providing person-centered employment services to people at Rise’s community employment sites. 

Responsibilities

Program Management

• The Program Manager supports a team of case managers in communication with families, county case managers, and assist with problem solving efforts to improve service plans.
• Support Program Supervisors in managing their team of Direct Support Professionals, person served caseloads, and community employment sites. 
• Ensure compliance and quality of programs and services while maintaining working knowledge of 245D licensing, regulatory, and CARF quality standards.
• Assist in responding to emergencies when needed and ensure documentation and follow up regarding incidents are completed.
• Oversees and implements new program goals and ensures projects are completed in a timely manner.
• Ensure efficient, timely and accurate data management, and documentation in our case management software system.
• Build and maintains effective working relationships between all team members, persons served, and other program stakeholders.
• Serve as a liaison with other appropriate agencies and organizations to promote the interests of Rise.

Leadership

• Build and maintain a positive, effective work environment where people want to do their best.
• Manage and grow team performance through direction, feedback, training, and professional development.
• Lead others in focusing on providing excellent service for people served, their families, and all other people who support them.
• The Program Manager monitors program outcomes, revenue, and expenses of program in partnership the Program Director.

• 3 years of supervisory level experience in a program providing disability services is required.
• A degree in a human service-related field.
• Previous experience practicing person-centered practices with people with disabilities or other barriers.
• Must meet the qualifications required of MN 245D statute's Designated Coordinator and Designated Manager roles.
• Strong self-management, thinking and interpersonal skills.
• Proficient with Microsoft Office software (Outlook, Word, etc.) and interest to learn and become proficient in case management software system (Care Director).
• Applicants must comply with and pass Department of Human Services background check (Rule 11).
• Applicants must have a valid driver license.
• Must be able to pass a Motor Vehicle Record (MVR) background check.

Benefits

Wage: $53,040.00 - $59,488.00/year depending on qualifications

• Medical insurance - single employee coverage less than $90/month
• Dental insurance less than $17/month
• Vision insurance
• 401(k) with a 100% vested employer match
• Rise sponsored Basic Life & AD &D insurance
• Voluntary Life, Short Term, and Long-Term Disability Insurance
• Flexible Spending Account (FSA)
• Tuition reimbursement and Rise sponsored trainings (i.e., CPR, First Aide, and more) to help you be successful in your role
• Employee Assistance Program
• Paid Time Off (PTO) starts at 16 days during your first year, plus 2 floating holidays and 48 hours of ESST time per year.
• Employee resource groups (i.e., DEI, LGBTQ+, recognition and more).
• A fun team environment that supports your professional development and opportunities for career advancement.
• Rise is a PSLF-eligible employer. Your qualified student loan balance may be forgiven after 120 covered payments.

Are you looking to work with a diverse team of professionals? Do you want to work in a fun environment while supporting others to live a life of possibilities? Then join Rise, Inc.! 

Rise values being a person-centered organization. This impacts how we carry out services for the people we support and our organizational culture. We encourage people's unique individual differences and celebrate the ways our team members contribute to our community. We believe in a workplace informed by differing viewpoints and perspectives created from a diverse team and welcome people of all races, genders, ages, nationalities, religions, sexual orientations, and backgrounds to apply. Our goal is that those we serve, and our team members always feel valued and respected.