Program Manager

You have experience leading high-energy functional training classes, as well as experience managing community spaces, and you want to take your background to the next level through program development, volunteer recruitment and engagement, and community center growth. You are invested in recovery from substance use disorder and believe in the power of community. You care about helping to reduce the stigmas around living sober. If this sounds like you, keep reading.

This role will be based in Las Vegas, Nevada and will support the organization by leading the recruiting, onboarding, and development of all new volunteers, equipping them to take meaningful ownership of the Community Center and allowing us to continue to scale our local impact. The ideal candidate will have great people skills and will be comfortable navigating high-pressure situations with agility and sound judgment. If you’re excited about working in a dynamic and creative environment that promotes personal and professional growth, we want to talk to you!

KEY RESPONSIBILITIES

Facility & Operations Management

• Operational oversight of physical spaces (cleanliness, safety, readiness) 


• Issue identification, reporting, and follow-through 


• Vendor and resource coordination 


• On-site supervision and environment management

Event & Program Management

• Coaching of weekly functional fitness classes and oversight of open gym


• Event scheduling and logistics coordination 


• Oversight of quality and safety standards 


• Performance tracking (attendance, quality scores, KPIs) 


• Staffing management and smooth delivery of events

Volunteer Management (Full Lifecycle)

• Recruitment and pipeline development (with diversity focus) 


• Onboarding and compliance (background checks, training, documentation) 


• Database/CRM management (Salesforce tracking, record accuracy) 


• Retention through engagement and participation tracking

Stakeholder and Partnership Management

• Stewardship of partnerships with SUD treatment centers


• Tours of community center as needed for donors, government officials, and media outlets


• Relationship cultivation with vendors, contractors, and community partners


• Travel approximately once per week throughout Clark County for offsite events and community building

QUALIFICATIONS  

• 3+ years of relevant work or volunteer experience (partnership management, volunteer management, program management, leadership, etc.)


• Fitness certification, preferably in CrossFit, strength training or other gym-based fitness discipline


• Experience leading engaging fitness classes for all levels


• Reliable transportation and willingness to drive throughout Clark County.

PREFERENCES

We welcome all great applicants to apply even if you don't have all these preferred attributes

• Lived experience as a peer in recovery


• Desire to apply anti-racism and anti-oppression principles and practices


• Degree or coursework in exercise science (or equivalent experience)

SALARY AND BENEFITS

• $60,000 - $70,000 annually (please be aware that most offers fall below the top of the range and are based on a variety of factors such as relevant experience and qualifications, internal equity among the team, and market indicators)


• 403(b) retirement plan with 4% match


• Paid time off (vacation/sick days/skill enhancement days)


• Medical, dental, and vision plans


• Opportunity to join employee resource groups (ERGs) and participate in a mentoring program


• Monthly wellness stipend


• Optional pet insurance

This role will be posted from May 4 at 4 PM Eastern Time until June 15 at 4 PM Eastern Time. Early applicants may be given preference if application volume is high. Candidates are interviewed on a rolling basis and interviews may continue past application deadline. Hiring decisions will be made no earlier than close of listing and may require additional time beyond this date.

ABOUT US

The Phoenix's mission is to build a sober active community that fuels resilience and harnesses the transformational power of connection so that together we rise, recover, and live. Through activities such as CrossFit, book clubs, rock climbing, art socials, yoga, and meditation, participants build confidence, self-respect, and community. The Phoenix offers free programs, both in person and online, for anyone with 48 hours of sobriety. Since 2006, we have served hundreds of thousands of individuals with the help of thousands of volunteers across the country.

At The Phoenix, we welcome people from all backgrounds and strive to create a healing-centered environment that allows everyone to bring their authentic selves to the workplace. We seek to create a workplace environment that accurately reflects the diverse communities we serve. We understand that voices of varied experiences and perspectives are central to our mission and our impact. We do not discriminate on the basis of race, color, religion, creed, gender, gender expression, pregnancy, genetic information, age, national origin, ancestry, disability, marital status, sexual orientation, or military status.

The Phoenix will gladly provide reasonable accommodations during the interview process if needed. Please ask!