Program Manager

Position Summary

The Program Manager provides operational oversight of direct care staff and assists in the coordination of residential and/or community services for individuals with traumatic brain injuries and neurological conditions. This position partners closely with leadership to support staffing, training, compliance, scheduling, and quality outcomes.

Salary

$50,000 – $56,000 annually

Key Responsibilities

• Supervise and support direct care staff operations


• Assist with scheduling and staffing coordination to ensure appropriate coverage


• Conduct routine staff coaching, training, and performance monitoring


• Support onboarding and orientation of new employees


• Ensure compliance with company policies, state regulations, and program standards


• Monitor documentation completion and operational workflows


• Assist with incident follow-up, corrective actions, and service quality improvement


• Promote a culture of accountability, professionalism, and person-centered care


• Collaborate with nursing, therapy, HR, and executive leadership teams


• Participate in audits, inspections, and operational reviews


• Address employee concerns and assist with conflict resolution


• Maintain a safe and supportive environment for persons served and staff


• Support continuous improvement initiatives and operational standardization


• Perform other duties as assigned

Qualifications

• Bachelor's degree preferred; equivalent experience considered


• Minimum of 2 years of leadership or supervisory experience


• Experience in healthcare, behavioral health, rehabilitation, residential services, or human services preferred


• Strong communication, leadership, and organizational skills


• Ability to manage multiple priorities in a fast-paced environment


• Knowledge of staffing coordination and employee supervision


• Proficient in Microsoft Office and electronic systems


• Valid driver's license and acceptable driving record required

Physical Requirements

• Ability to sit, stand, walk, bend, reach, and lift up to 50 pounds as needed


• Ability to travel between program locations as necessary


• May have exposure to biohazardous materials and healthcare environments


• Ability to safely operate a motor vehicle

Benefits

NeuLife Rehabilitation offers a comprehensive benefits package which may include:

• Medical, dental, and vision insurance


• Paid time off and floating holidays


• 401(k)


• Professional development opportunities


• Supportive team environment

NeuLife Rehabilitation is an equal opportunity employer committed to creating an inclusive and supportive workplace.