C

Program Manager

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Job Description - Program Manager

Position Overview


CBH is seeking a dedicated and experienced Program Manager to oversee day-to-day operations of our outpatient behavioral health programs in Fort Lauderdale. This role will work closely with the Clinical Director to ensure high-quality care delivery across our Partial Hospitalization (PHP), Intensive Outpatient (IOP), and Outpatient (OP) services.


The ideal candidate is a licensed behavioral health professional with strong leadership skills, operational oversight experience, and familiarity with regulatory compliance standards including AHCA, DCF, and Joint Commission.


 


Key Responsibilities



  • Oversee daily operations of PHP, IOP, and OP programming

  • Collaborate with the Clinical Director on program development, implementation, and quality improvement

  • Supervise clinical and support staff to ensure consistent, high-quality service delivery

  • Ensure compliance with all regulatory requirements, including:

    • AHCA (Agency for Health Care Administration)

    • DCF (Department of Children and Families)

    • Joint Commission standards



  • Assist with scheduling, staffing coordination, and program coverage

  • Monitor client census, engagement, and program performance metrics

  • Support audits, inspections, and accreditation readiness efforts

  • Address operational challenges and implement solutions in real time

  • Promote a positive, collaborative, and client-centered environment


 


Qualifications



  • Active Florida licensure required (LMHC, LCSW, LMFT, or similar)

  • Minimum 3–5 years of experience in behavioral health, preferably in PHP/IOP settings

  • Prior leadership or supervisory experience strongly preferred

  • Strong understanding of outpatient behavioral health programming

  • Knowledge of AHCA, DCF, and Joint Commission standards and compliance expectations

  • Excellent organizational, communication, and problem-solving skills

  • Ability to manage multiple priorities in a fast-paced environment


 


Work Schedule



  • Monday through Friday

  • 8:30 AM – 5:00 PM


 


Why Join CBH?



  • Collaborative leadership team and supportive clinical environment

  • Opportunity to shape and grow outpatient programming

  • Commitment to excellence in patient care and compliance

  • Professional growth and leadership development opportunities

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