Program Manager

Core competencies, Knowledge, Skills & Education:

• Safety-minded


• Understanding of IATF quality systems and processes within department to ensure company and customer standards are met 


• Strong project management skills


• Excellent verbal and written communication skills with all team members and external parties


• Proficient in Microsoft Office applications


• Knowledge of JDE, FileHold and ADP software packages desired


• Proper handling of confidential and sensitive information   


• Must be result-driven


• Strong interpersonal skills

• Bachelor’s Degree in Engineering or Business Administration preferred


• Experience with Domestic and Japanese OEMs preferred


• Must be highly organized and have strong planning skills


• Must be self-motivated with personal initiative, not easily dissuaded by difficult customer demands.


• Ability to manage multiple programs simultaneously and balance priorities


• Familiarity with PPAP, PFMEA, etc.


• Experience with a Global Product Database System (i.e. Tactis) is preferred

• Knowledge of defects in safety-critical parts


• Experience with customer portals including Ford Motor Company preferred

Major Accountabilities:

• Prioritize safety and quality standards and expectations


• Must demonstrate behaviors that support TGFS’ mission, vision, and core values

• Support Hoshin activities for TGFS annually & actively participate in task force activities


• Work with all departments and maintain communication among various groups


• Follow TG policies and procedure adherence

• Ensure training requirements are met on-time


• Manage training requirements to ensure timely completion


• Follow Stop, Call, Wait (SCW)


• Organize and lead regular meetings with assigned Program Teams to discuss program timing, delays or issues, recovery and countermeasure activity and future plans


• Perform Gateway meetings with senior leadership for concurrence and approval to proceed with new programs.  Understand the milestones of each Gate in the launch process to ensure a successful handoff to production


• Prepare information for quoting packages in a timely manner


• Establish and maintains effective relationships with customers for new programs


• Coordinate and ensure that capital equipment, tooling, product testing and other required items are on time to support program timing


• Coordinate with Corporate sales personnel as required ensuring a cost-effective launch


• Act as a liaison (along with Corporate Purchasing) for external suppliers regarding program timing, deliveries, delays, etc.


• Maintain electronic program folders with all program specific information  


• Any additional duties as assigned by manager