Program Manager | Adult Ability Center

Program: Adult Ability Center 

Pay: Range starts at $26.00/hour (pay is calculated based on years of related experience)

Schedule: Monday – Friday | 8am – 5pm  

Benefits Highlights

• On-Demand Pay allows access to a portion of earned wages before the usual payday.
• Time off includes 15 days of annual accrued paid time off, which increases by one day with each year of service, 11 paid holidays, 2 wellness days, and paid parental leave.
• Full-time and part-time (30+ hours) team members are eligible for health, dental, vision, life & disability insurance, accident, hospital indemnity, critical illness, financial protection, and pet insurance.
• Your out-of-pocket medical costs of up to $2000 for individuals and $4000 for families may qualify for reimbursement through our Garner HRA. In addition, based on the medical plan you choose, you can utilize pre-tax dollars to pay for eligible healthcare costs with an HSA, which includes a company match of up to $900 for individuals and $1800 for a family.
• We help our team members with tuition reimbursement, new licensure reimbursement, and career training and development. Valley also participates in Utah and federal student loan forgiveness programs.
• Our discounts and perks program provides more than $4500 in savings on everything from pizza to the zoo to movie tickets and oil changes!
• 401(k) retirement program allows for both pre-tax and post-tax contributions and includes a company match up to 6% of your annual salary.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow.
You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary & Deliverables

The Program Manager supports the Program Director and Division Vice President in providing administrative, financial, and direct care oversight for assigned clinical program(s) and ensures the achievement of business plan objectives. 

Essential Functions

• Assists the Program Director in executing operational initiatives and achieving financial objectives. Ensures the efficient delivery of client care services.
• Monitors and reports on clinical program business plans and key performance indicators. Assists in the development of action planning to address variances.
• Supervises assigned clinical program employees 
• Supports client care initiatives and ensures that monthly satisfaction survey completion goals are met 
• Monitors aggregate and individual productivity trends and ensures that documentation of care delivery is accurate, timely, and compliant 
• Partners with Quality Assurance and Revenue Cycle to address compliance and billing opportunities
• Coordinates with program leadership to ensure compliance with all accreditation and regulatory requirements 
• Ensures staff competency with technology, documentation requirements, brand expectations, and other required knowledge and skills relative to program plan and KPIs 
• If licensed, manages a client caseload and provides direct care - minimum of 10 hours per week 
• Models professional behavior and builds a service-focused, accountable, and supportive team 

Education

• Associate's degree in business, healthcare management, social work, or related field. Equivalent experience may be substituted for education. 

Experience

• One year of leadership experience

Licenses/Certifications

• Full clinical license in state of practice- as required by program (CMHC, LCSW, LMFT, LPC, LCPC)
• CPR certification
• Valley de-escalation certification

Preferred Qualifications

• Bachelor's degree in business, healthcare management, social work, or related field
• Clinical license in state of practice