Program Manager (Operational Processes)

The Program Manager will be responsible for ensuring operational governance, structured communication, and seamless coordination between onsite and offshore teams delivering aerospace engineering services to Aircraft OEM customers. The role demands strong governance discipline, stakeholder alignment, and proactive program control to ensure successful delivery outcomes.

Key Responsibilities:

•            Establish and drive program governance frameworks, including review cadence, dashboards, and key performance indicators.

•            Coordinate between customer stakeholders, onsite leads, and offshore delivery teams to maintain alignment on priorities and delivery status.

•            Track and report program performance through structured governance mechanisms covering schedule, quality, cost, and risks.

•            Facilitate program review meetings, capture actions, and ensure timely closure of issues and dependencies.

•            Implement standardized governance templates and reporting mechanisms in line with customer expectations.

•            Ensure transparent and timely communication with Aircraft OEM stakeholders on program status, escalations, and achievements.

•            Monitor resource utilization, work allocation, and delivery progress across distributed teams.

•            Support program financial management by tracking effort, forecast, and burn rate in coordination with delivery and finance teams.

•            Identify delivery risks, maintain a risk register, and drive mitigation plans through structured governance reviews.

•            Drive process compliance and adherence to customer and organizational quality frameworks.

•            Promote a culture of operational excellence and continuous improvement within the program team.

•            Provide leadership visibility through structured dashboards, executive summaries, and periodic governance reports.

Required Skills & Qualifications:

•            Bachelor’s or Master’s degree in Aerospace / Mechanical Engineering or related field.

•            8–12 years of experience in Aerospace Engineering Services, preferably supporting Aircraft OEM programs.

•            Proven experience in program governance, project tracking, and stakeholder coordination.

•            Strong understanding of Aircraft OEM operational processes, engineering delivery models, and reporting structures.

•            Excellent communication, presentation, and stakeholder management skills with a customer-oriented mindset.

•            Proficiency in governance and project management tools such as MS Project, JIRA, Excel Dashboards, Power BI, etc.

•            Ability to handle multiple workstreams and maintain structured program control.

Preferred:

•            PMP / PRINCE2 certification or equivalent.

•            Experience with OEMs such as Airbus, Boeing, Embraer, or Tier-1 suppliers.

•            Working knowledge of PLM systems (CATIA V5, 3DEXPERIENCE, Enovia, Teamcenter) and engineering data management processes.