Program Manager (PM)/ Analyst

Program Manager / Analyst

Clearance Level: Tier 1 Security Clearance Location: Shoemaker Lane, Building 36000, Fort Cavazos, TX 76544

Overview

We are seeking an experienced Program Manager / Analyst who will serve as the lead point of contact responsible for managing the execution and overall performance of the Army Community Service Support Contract. The Program Manager will oversee day-to-day operations, ensure contract compliance, lead quality assurance efforts, and serve as the primary liaison with government stakeholders. This senior-level position requires strategic leadership, personnel management, and experience supporting Department of Defense programs at the headquarters level.

Special Qualifications

• Minimum of one year of experience working in a Military Family Support Center; or a civilian social service agency serving military families.
• Working knowledge of family violence dynamics, safety planning, risk assessments, local community resources, and federal and state laws pertaining to domestic abuse, family law, and the Victim Rights Bill.
• Working knowledge of military protocol when addressing Officers, Non-Commissioned Officers, and Government personnel.
• Ability to effectively interface and communicate with civilian and military personnel at all levels.
• Ability to demonstrate an understanding, sensitivity, and empathy for victims.
• Ability to develop trusting relationships.
• Ability to work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to intervene in crisis situations, using sound professional judgment, ethical practice, and common sense; ability to work independently to assess risk, develop, implement, and evaluate safety and intervention plans to meet victims’ needs; and the ability to operate within established guidelines of the Army Community Service Programs to include Family Advocacy Program, Relocation Readiness Program / Information & Referral, Employment Readiness Program, Mobilization and Deployment, Financial Readiness Program / Army Emergency Relief, and Army Family Team Building.
• Ability to conduct briefings with small and large groups of civilians, soldiers, and commanders.
• Ability to work cooperatively with military and civilian medical, social service, law enforcement, and legal personnel on behalf of victims.
• Ability to maintain a valid, unrestricted motor vehicle license.
• Ability to perform all contractual duties, which may include transporting, lifting, and setting up displays; and standing and walking during activities that involve domestic abuse prevention and response.
• Computer literacy to include the basic computer skills necessary to enable them to prepare briefing slides and program documentation, enter data in required management reports, and utilize information systems to prepare required reports and information.

Position Specific Qualifications

• Possess good analytical skills, time management, and be an independent thinker.
• Have prior military experience or experience with military family programs and non-clinical case management (preferred).
• Demonstrate five (5) years of skills management and the supervision of personnel.
• Have a minimum of a bachelor’s degree in social work, psychology; marriage, family, and child counseling; counseling or behavioral science; sociology, education; community health or public health, business management, human resources, or criminal justice.